Using externally generated HTML in Send Email smart service

RE: Using externally generated HTML in Send Email smart service

Brandon — Fri, 16 Oct 2020 01:41:56 GMT

thanks both. will try these.

RE: Using externally generated HTML in Send Email smart service

vamsi krishna — Thu, 15 Oct 2020 14:56:22 GMT

umarahmedov may be he can use INSERT WEB LINK just 2 options before INSERT EXPRESSION. External links can also be added, but statically.

RE: Using externally generated HTML in Send Email smart service

Stefan Helzle — Thu, 15 Oct 2020 07:54:58 GMT

My suggestion is do define a static almost empty HTML template with a single placeholder which will later be filled with the HTML coming from your external source. This way you can have completely dynamic email content.

RE: Using externally generated HTML in Send Email smart service

umarahmedov — Thu, 15 Oct 2020 06:17:49 GMT

Hi Brandon,

Just a few more questions, is the environment you are using to build the email content within Appian itself? If so, you can use a Web API to expose your generated template to a URL, and then fetch your HTML template within the "Insert An Expression" option within the rich text editor in the Send E-Mail smart service.

Insert An Expression

RE: Using externally generated HTML in Send Email smart service

Brandon — Wed, 14 Oct 2020 21:15:15 GMT

Hi, no, we need the main body of the email to use the provided HTML content as an input. It would be a really bad customer experience to receive a clunky looking email with hardly anything in it and expect the customer to open an attachment to then view the main message. :)

RE: Using externally generated HTML in Send Email smart service

vamsi krishna — Wed, 14 Oct 2020 10:36:02 GMT

you can use it as attachments right?