Start Process Smart Service Configuration

RE: Start Process Smart Service Configuration

Mike Schmitt — Tue, 09 Feb 2021 15:57:14 GMT

You don't have chaining enabled between your start node and your subprocess.

This is in addition to what Chris already mentioned - the subprocess cannot utilize a Start Form (as far as I know); you will need to have it chain to a User Input Task. This is usually my preference since it's a lot more flexible than using a Start Form.

RE: Start Process Smart Service Configuration

Chris — Tue, 09 Feb 2021 15:32:07 GMT

Thanks Allen. The exception to this setup is that the sub process cannot utilize a start form. Are you able to modify the sub process by moving the interface from the start form, to a User Input Task? If the Start Node chains directly to a User Input Task containing your interface, this will work correctly.

RE: Start Process Smart Service Configuration

AllenP — Tue, 09 Feb 2021 15:22:27 GMT

RE: Start Process Smart Service Configuration

Chris — Tue, 09 Feb 2021 15:18:59 GMT

Can you share a screen shot of the Event sub process?

RE: Start Process Smart Service Configuration

AllenP — Tue, 09 Feb 2021 15:11:42 GMT

Ok, I tried sub-process and when I debug it does not open the chosen interface, but I can see in the monitoring that it followed the correct path.

What have I done wrong?

RE: Start Process Smart Service Configuration

Chris — Tue, 09 Feb 2021 14:57:14 GMT

Yessir! As long as chaining is enabled on all paths in between. Also make sure you set "Enable activity chaining into all initial nodes in the sub-process" on the sub process Setup tab, and you should be good to go.

RE: Start Process Smart Service Configuration

AllenP — Tue, 09 Feb 2021 14:48:29 GMT

There is no reason at all just have not used one. Would that allow the interface to open right after the user selection?

RE: Start Process Smart Service Configuration

Chris — Tue, 09 Feb 2021 14:47:11 GMT

Is there any reason you cannot use a standard Sub Process?

RE: Start Process Smart Service Configuration

Dhananjay Kumar — Tue, 09 Feb 2021 03:52:57 GMT

Yes, you can do this, but users will not see the start process interface right after they submit the parent interface as the start process is asynchronous.

However, inside the start process, you can create the desired interface and assign the task accordingly.