RE: Configuring the Receive Message Event

josep — Mon, 22 Feb 2021 00:46:31 GMT

Hello Allen,

I would suggest to share with us the configuration, I worked with this in the past. I would be interesting to see if you are receiving something in the logs.

Are you working with th OOTB receive email see link ?

docs.appian.com/.../Receive_Message_Event.html

Even though that should not make a difference I have a quick question. Are you configuring using 'msg!properties'.'ToEmails'? 'msg!properties'.'ToNames’?

I remember that it is a little dependent of the sender how this was received. I would suggest to try using the 'msg!properties'.'To' and see what you get.

I hope this helps

Thanks

Jose