Send email to process (actually receive email)

RE: Send email to process (actually receive email)

Stefan Helzle — Thu, 06 Jan 2022 08:43:15 GMT

Sure, that works. To make that work, you might need to enable public events in the process model.

docs.appian.com/.../process-model-object.html

I did that many years ago ... trying to remember ...

When sending the email, select the process instance as sender. When the user replies, the email goes back to that instance and it should trigger all active receive email events in that instance.

RE: Send email to process (actually receive email)

Yoel F — Thu, 06 Jan 2022 07:54:06 GMT

if so, this is very confusing

RE: Send email to process (actually receive email)

Yoel F — Thu, 06 Jan 2022 07:34:17 GMT

Thanks.. I must have overlooked that part. But here's the thing, it looks like it can be an email receiver as well:

Could not tell if it is restricted or not in community edition. Was not listed in the link, so I guess it's not.

RE: Send email to process (actually receive email)

Tanvir Sarkar — Thu, 06 Jan 2022 06:19:19 GMT

The node you've marked its called receive message node. It doesn't send mail from one process to another, rather it send some data or pv or pp values from one process to another. Send message is used in the source process & in the destination process receive message event is used. Receive message is required only if you want to implement process to process messaging/send data

RE: Send email to process (actually receive email)

Stefan Helzle — Wed, 05 Jan 2022 20:07:12 GMT

Did you read the docs?

https://docs.appian.com/suite/help/21.4/Sending_an_Email_Message_to_a_Process.html#cloud

Please check whether this feature is restricted in the community edition.

community.appian.com/.../community-edition-guide