Change Send Account Creation Email template

RE: Change Send Account Creation Email template

Chiara Gambone — Tue, 24 May 2022 08:45:17 GMT

Thank you gopalak for the suggestion.

RE: Change Send Account Creation Email template

Naresh — Sat, 21 May 2022 16:35:52 GMT

Hi Andrei,

I see a protentional solution for your use case. We have a plugin smart service Create User With i18n available in appmarket to create new users. This smart service is available in Personalization Utilities plugin. This smart service allow you to set username, temp password also additional values. This smart service won't send any account creation email, since you set username and password for this user account you can use Appian Email notification Smart service to send custom email notification with your account details.

You can find this plugin here https://community.appian.com/b/appmarket/posts/personalization-utilities

RE: Change Send Account Creation Email template

GopalK — Sat, 21 May 2022 16:02:14 GMT

Hi Chiara, if you choose to supress the automatic email then there is no way to send temporary password to user. And yes, in this case users need to use "forgot password" on their first login. You can also send a customised email after user creation node and in the email you can have instructions for users.

RE: Change Send Account Creation Email template

Chiara Gambone — Sat, 21 May 2022 14:44:07 GMT

Hello Peter Lewis, what I don't understand about this solution is how will the user log in.

If the password is auto-generated but the automatic email isn't sent, where do they get the temporary password from?

Do they have to use "Forgotten password?" for their first log-in?

RE: Change Send Account Creation Email template

Stewart Burchell — Wed, 12 Jan 2022 18:36:39 GMT

Well, that's new to me! Every day is a school day! Thanks for that

RE: Change Send Account Creation Email template

Peter Lewis — Wed, 12 Jan 2022 17:23:55 GMT

You also don't have to send to a fictitious email address first anymore! There's now a boolean parameter that determines whether to send an email or not on creation.

RE: Change Send Account Creation Email template

Stewart Burchell — Wed, 12 Jan 2022 08:51:44 GMT

You call roll your own email, and you can "suppress" the OOTB email by initially setting the user's email address to a fictitious email, and then updating their account to their real email.

RE: Change Send Account Creation Email template

Stefan Helzle — Wed, 12 Jan 2022 07:56:08 GMT

AFAIK this is not possible. Depending on your requirements, you could send a second email including that information.