Saving an email directly, without parsing it

RE: Saving an email directly, without parsing it

Richard Michaelis — Thu, 03 Feb 2022 07:18:29 GMT

if there is no deeper purpose than because i want to" for a requirement... yeah....
I love these type of clients.

Back to topic:
AFAIK there is no suitable solution yet for your case.

RE: Saving an email directly, without parsing it

Marta — Wed, 02 Feb 2022 14:45:56 GMT

We're just trying to come up with a solution that doesn't force us to parse the email by its elements and instead, archive immediately the email in S3 and only after that, if needed, parse some items from the email. It's for archiving purposes only, so the client is interested in storing the raw email format instead of parsing elements.

RE: Saving an email directly, without parsing it

Richard Michaelis — Wed, 02 Feb 2022 13:45:25 GMT

perhaps its my gap of knowledge regarding mails, but what kind of data are you missing if you can get them by parsing the elements? does parcing the raw mail itself has an advantage compared to parsing elements?
-> i am really curious....

RE: Saving an email directly, without parsing it

Marta — Wed, 02 Feb 2022 12:50:20 GMT

Hi Richard,

I'm after the raw data because the client is asking that, before any kind of parsing, we need to safely store the raw email with all its contents (.msg file) in S3.

The problem is that, from my investigation, Appian parses the contents of the email right after it reaches the Process Model, only allowing us to parse the elements (e.g, body, recipients, attachments, etc.) not the raw email itself (.msg), which is kinda what we're trying to achieve.

RE: Saving an email directly, without parsing it

Richard Michaelis — Wed, 02 Feb 2022 12:47:09 GMT

Hi Marta,
do you try to implement a kind of webservice for receiving it or a mail service which can archive the received mail afterwards?
My first idea was:
offer a web-api and transfer the mail as "document" and store the document accordingly
Or are you after the raw data, which is in the msg file itself?