https://community.appian.com/discussions/f/process/24711/user-creationWhen i create user it takes long time to send email from 15 minutes up to hours.en-USTelligent Community 12https://community.appian.com/thread/95628?ContentTypeID=1Fri, 27 May 2022 14:15:20 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ac291a36-45cf-4283-8451-3283610dc5cfdavel001150<p>From the Admin console I&#39;ve been able to create new users, intentionally giving them a very simple default password, and been able to log in and change that password as that user within seconds.</p> <p>If you&#39;re trying to create user through smart service, I highly doubt that the smart service is the problem.&nbsp; If you&#39;re talking about the length of time before the email arrives, I would look at your mail server, and then your mail client, and see if you can find how far downstream or how far upstream the problem lives.</p><div style="clear:both;"></div>https://community.appian.com/thread/95522?ContentTypeID=1Thu, 26 May 2022 08:03:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6c635a29-2e38-4470-b7a2-6721274425c4vikashk739<p>Hi, could you please confirm how are you creating the new user. Is it directly from Admin console or you&#39;re using any process for it. From Admin console it just takes few minutes for mail to arrive.</p><div style="clear:both;"></div>