Send Email Reminders

RE: Send Email Reminders

Stefan Helzle — Thu, 25 Aug 2022 07:08:47 GMT

This is a known issue. Timers are not THAT flexible. You will need to create multiple escalations for each of your time periods and not use local variables.

RE: Send Email Reminders

Tan18 — Wed, 24 Aug 2022 19:54:21 GMT

Recieved this error with above configuration 'eval:@reason=assignment in invalid location'

RE: Send Email Reminders

Tan18 — Wed, 24 Aug 2022 19:38:50 GMT

 a!localVariables(
  local!endDate: pv!startDate + 14,
  if(
    and(
      
      pv!isReviewTask = false,
      or(
        exact(today(), local!endDate),
        (local!endDate - 10),
        (local!endDate - 7),
        (local!endDate - 2),
        (local!endDate - 5)
      )
    ),
    true(),
    false
  )
)

I tried it adding a expression but its throwing error for user input task, stating task has been completed by other assignee though its still active.

RE: Send Email Reminders

Stefan Helzle — Tue, 23 Aug 2022 13:47:00 GMT

Just define multiple escalations. That should be 4, with the last one being a recurring one.

And just do the calculations the other way around. I mean, make it T+7, T+9, T+12.