https://community.appian.com/discussions/f/process/27006/how-to-design-this-process-modelI have a record type customers and their orders . For every customer i have multiple orders. Every 7 days , we need to send a reports of all the open orders to each customer via mail There is no UI form to trigger this . This should be a scheduled joben-USTelligent Community 12https://community.appian.com/thread/106116?ContentTypeID=1Sun, 01 Jan 2023 15:57:50 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:8e8795ac-97f1-4684-9d84-fb85f77b7904fredaf<p>1. Configure a <strong>start timer event</strong> on your process model to auto-trigger at required time.&nbsp;</p> <p>2. Use <strong>queryRecordType</strong> to get your list of customers from the record by applying a filter for open orders (Orders may be a record relationship).</p> <p>3. Iterate through the list of customers and send emails using the<strong> Send email smart service</strong>.&nbsp;</p> <p>Since you&#39;re new to Appian, I&#39;d suggest reading up on all the topics mentioned in bold so you can learn more about them and then implement the given flow.</p><div style="clear:both;"></div>