Sending alert mails to different Recipients

RE: Sending alert mails to different Recipients

Bharath Kumar — Wed, 15 Oct 2025 06:50:23 GMT

p2005 - Was there any update from Appian regarding the root cause of the issue and the fix?

RE: Sending alert mails to different Recipients

p2005 — Wed, 15 Mar 2023 05:12:28 GMT

This Issue is not yet resolved and we are still checking with Appian Support team and below is response we got from as of now.

"Beginning in 22.4, system generated emails begin populating the "To:" field, indicating who they were addressed to. Prior to this change, the recipients were hidden.

This behavior of multiple emails may have occurred previously, but was likely unnoticed. Can you confirm, if all intended users are receiving the email, is this an issue of users being confused about the email list, or is there another business impact?"

RE: Sending alert mails to different Recipients

Abhay Dalsaniya — Tue, 14 Mar 2023 19:06:54 GMT

I think it is more on the email client configuration.

RE: Sending alert mails to different Recipients

Capt_Barbosa — Tue, 14 Mar 2023 17:03:25 GMT

hi p2005. Were you able to figure out why that issue occurred?. If so could you please explain how you resolved?

RE: Sending alert mails to different Recipients

Dastagiri — Mon, 27 Feb 2023 06:33:13 GMT

Please configure Node outputs for Invalid email addresses. If any of the emails under DL are invalid, we can notice.