Problem with Query Update

RE: Problem with Query Update

Stefan Helzle — Mon, 04 Sep 2023 08:17:33 GMT

I highly recommend to use the normal Records update mechanism and only use the query DB method if there is a specific need for it. And that is very rare.

RE: Problem with Query Update

carlosp5114 — Mon, 04 Sep 2023 08:06:50 GMT

I read it in another post and I thought it was an easy way for me. I suppose that the problem I have mentioned to Mathieu is because I have not added an extra sync activity in the process. Should I use the sync records smart service?

RE: Problem with Query Update

carlosp5114 — Mon, 04 Sep 2023 08:05:18 GMT

After checking again, I discovered that, when I run the process model, the value of the variable in my Record Type (Data Preview) changes succesfully...

But it does not change in my read-only grid (based on this record I have shown in the last image). To make it "update", I have to go to "Sync Options" --> Start Full Sync manually. After doing this, the read only grid updates. Y tried to use the refresh button of the read only grid but doesn´t work, only full sync

RE: Problem with Query Update

Stefan Helzle — Mon, 04 Sep 2023 06:17:49 GMT

Is there a specific reason for going this way and ignoring Appian Records? Are you aware that synced records will NOT pick up this modification and you would have to add an extra sync activity later in the process?

RE: Problem with Query Update

Mathieu Drouin — Sun, 03 Sep 2023 23:24:33 GMT

Can you show the data tab?