Process instance moving furture but sometimes interface still not submiting

RE: Process instance moving furture but sometimes interface still not submiting

Navajith K — Fri, 11 Oct 2024 12:41:04 GMT

Hello udayasai, I am facing similar issue, were you able to fix this issue?

RE: Process instance moving furture but sometimes interface still not submiting

Stefan Helzle — Wed, 22 Nov 2023 13:34:29 GMT

Did you check the tomcat-stdout log file for any errors?

RE: Process instance moving furture but sometimes interface still not submiting

udayasai — Wed, 22 Nov 2023 10:56:07 GMT

The issue is at manual categorization task, I changes the main home screen to expression backed records by pulling data from expression rule to record, is this an issue like it is not moving sometime to parent url ?Just thinking not sure, Internet connection is good , we found this issue in multiple users who are at different internet protocals

RE: Process instance moving furture but sometimes interface still not submiting

Stefan Helzle — Wed, 22 Nov 2023 10:50:20 GMT

The button that does not fully work sometimes, is that in the reconcile task, or in the manual categorization task?

I do not see any obvious issues here. Did you check the tomcat-stdout log file for any errors? Could it be that this is a client issue with e.g. high latency internet connection.

RE: Process instance moving furture but sometimes interface still not submiting

udayasai — Wed, 22 Nov 2023 08:33:09 GMT

HI Stefan

Attached the main and sub process , where in main process i have a reconcile of doc extraction from AI skill and later i have activity chaining from for manual categororization attached form which is not submitting sometimes , Also ui of task screen attached

RE: Process instance moving furture but sometimes interface still not submiting

Stefan Helzle — Wed, 22 Nov 2023 07:49:01 GMT

Can you show us that process model?

RE: Process instance moving furture but sometimes interface still not submiting

udayasai — Wed, 22 Nov 2023 07:02:34 GMT

Hi Smith,

The form in the UI is not closing when user is submitting it but in backend user input task is completed and moving further to next nodes, The question is why in the UI form still remain static without closing even i click button multiple times if instance node is completed, This is not happening every time only for few tasks like 2 in 10 tasks i see this issue

In happy path it should close come back to home screen where i show the tasks grid

RE: Process instance moving furture but sometimes interface still not submiting

Mike Schmitt — Tue, 21 Nov 2023 17:23:11 GMT

[quote userid="52369" url="~/discussions/f/process/30681/process-instance-moving-furture-but-sometimes-interface-still-not-submiting"]my form is not submitting and moving back to home screen [/quote]

What exactly do you mean by this? Why do you think the task is "not submitting", if the process is moving forward (which it sounds like you're saying here)? Are you saying you're expecting the user to be carried forward directly into a subsequent task? If so, is activity chaining enabled on all intermediary steps in the process? Can you verify by providing us a screenshot of your process flow?

RE: Process instance moving furture but sometimes interface still not submiting

udayasai — Tue, 21 Nov 2023 16:30:02 GMT

previosly it is the code i have and since i see this issue tried this way but still unable to fix

RE: Process instance moving furture but sometimes interface still not submiting

Stefan Helzle — Tue, 21 Nov 2023 16:07:53 GMT

A "sometimes-issue" is difficult to debug, especially without any details.

I think you can replace that foreach with the following code:

a!save(ri!II_DT_DocumentClassification, local!data)