Triggering a Process Model by sending Email in ON PREMISE

RE: Triggering a Process Model by sending Email in ON PREMISE

sonakshid9064 — Wed, 17 Apr 2024 08:14:29 GMT

Can you please guide how did you proceed on this

RE: Triggering a Process Model by sending Email in ON PREMISE

shivakanthreddyp0001 — Tue, 05 Dec 2023 11:14:19 GMT

Hi
This documentation might help you..
docs.appian.com/.../Sending_an_Email_Message_to_a_Process.html

RE: Triggering a Process Model by sending Email in ON PREMISE

Bmsv — Tue, 05 Dec 2023 09:51:56 GMT

Made the above custom properties changes..Still no luck.

Our dev URL is as follows: https://dev.testgroup.corp.local/suite/

So in this case what will be the URL???

RE: Triggering a Process Model by sending Email in ON PREMISE

Anna P — Tue, 05 Dec 2023 06:59:58 GMT

HelpDeskRequest@yourdomain.topdomain

RE: Triggering a Process Model by sending Email in ON PREMISE

Bmsv — Tue, 05 Dec 2023 06:34:15 GMT

So,In this case what was the email address to trigger the Process Model?

RE: Triggering a Process Model by sending Email in ON PREMISE

Anna P — Fri, 01 Dec 2023 17:19:51 GMT

For on premise you need to set conf.mailhandler.alias.HelpDeskRequest property in custom properties file. also set conf.suite.ANONYMOUS_ACCESS this to true.