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<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Send Email Smart Service failing on Non user email addresses.</title><link>https://community.appian.com/discussions/f/process/34036/send-email-smart-service-failing-on-non-user-email-addresses</link><description>I am getting the following message in the log when attempting to send emails outside Appian users like a gmail account. 
 
 Different recipient domain on a smart-hosted and non-authenticated email. Sending server should retry this recipient separately</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Send Email Smart Service failing on Non user email addresses.</title><link>https://community.appian.com/thread/129431?ContentTypeID=1</link><pubDate>Tue, 13 Feb 2024 19:00:30 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c3c0c74b-2208-4021-aedc-e9ae61c2d0cf</guid><dc:creator>Stefan Helzle</dc:creator><description>&lt;p&gt;I think this is more a mail server setup issue. I tried to search the internet for that message and found some indications in that direction.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Send Email Smart Service failing on Non user email addresses.</title><link>https://community.appian.com/thread/129429?ContentTypeID=1</link><pubDate>Tue, 13 Feb 2024 18:39:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:6b6b5fec-a3ed-4951-a37f-3c9f96b39a75</guid><dc:creator>Harshit Bumb (Appyzie)</dc:creator><description>&lt;p&gt;A lot of times, Appian finds it hard to convert normal text to an email address. Can you try wrapping your email address in toemailaddress() function and see if it works?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>