Screen that requires no user input in a process model

RE: Screen that requires no user input in a process model

Mike Schmitt — Wed, 20 Mar 2024 13:23:43 GMT

You won't get this if you chain into the task but don't chain into your subsequent processing. You'll get your confirmation screen which the user then has to navigate away from (or you can provide a link that they can use to click away).

RE: Screen that requires no user input in a process model

Sebastian Dudkowski — Wed, 20 Mar 2024 13:12:32 GMT

The problem with doing that, is I'm getting an error in the UI, as the child task has also been terminated.

Guess I'll just stick to the one-minute timer.

RE: Screen that requires no user input in a process model

Mike Schmitt — Wed, 20 Mar 2024 12:55:47 GMT

The other path would end with a Terminate node, instead of a standard End node.

RE: Screen that requires no user input in a process model

Sebastian Dudkowski — Wed, 20 Mar 2024 12:50:34 GMT

Thanks for noticing. Still the parent of the process with the AND node is waiting for both end events here to complete, so this approach doesn't change much. Is there a way around that, or should I just stick to the timer?

RE: Screen that requires no user input in a process model

Mike Schmitt — Wed, 20 Mar 2024 12:37:45 GMT

Your chaining following the AND gateway is reversed. The path to the confirmation form needs to be chained, and the other path needs to not be chained.

RE: Screen that requires no user input in a process model

Sebastian Dudkowski — Wed, 20 Mar 2024 12:23:25 GMT

Inside of 'Confirmation Screen':

When monitoring the process I see that it reached the node, but the Screen was not displayed in the UI

RE: Screen that requires no user input in a process model

Mike Schmitt — Wed, 20 Mar 2024 12:10:58 GMT

You will need to make sure chaining is correct. It should chain all the way up to the user input task (and not along the other output from the AND gateway). If you'd like to post a screenshot of your process flow here I can double check it for you.

RE: Screen that requires no user input in a process model

Sebastian Dudkowski — Wed, 20 Mar 2024 11:22:33 GMT

This configuration doesn't seem to work. The process enters the node with confitmation screen, but it is not displayed in the UI.

RE: Screen that requires no user input in a process model

Stefan Helzle — Tue, 19 Mar 2024 17:26:45 GMT

https://appian.rocks/2022/06/23/task-exceptions-quick-tasks/

RE: Screen that requires no user input in a process model

Mike Schmitt — Tue, 19 Mar 2024 17:08:44 GMT

This is my approach:

Launch the "confirmation screen" in a quasi-asynchronous way, and continue the process immediately. Give no buttons on the form, and force the user to navigate away (potentially explaining this to them on the form), and/or give them a link to click back to their Site (now that a!safeLink can open in same tab, and with more flexible Site URL options, this is more doable now than it was in the past).

Edit: plus as pointed out in Stefan's blog post, you would normally want this to be configured as a Quick Task, which these days only means it won't show up in a user's task list.