Sending HTML with Send E-Mail Smart Service not displayed

RE: Sending HTML with Send E-Mail Smart Service not displayed

Mike Schmitt — Wed, 25 Sep 2024 12:05:42 GMT

Huh - i was pretty sure plenty of advertising emails i get in gmail attach their images via base64. maybe not.

To include an image embedded in HTML, look for other threads here with instructions for how to reference one you attach to the email itself - it requires a specific html code (i forget off the top of my head) referencing the attached image (where you attach it as a regular file attachment), but past that, it's pretty easy and i'm pretty sure i've verified it as working.

RE: Sending HTML with Send E-Mail Smart Service not displayed

Jesus Santos — Wed, 25 Sep 2024 09:00:31 GMT

Hi,

I have seen that gmail does not accept html code in base64 for security issues.
Is there a way to insert an image/logo into the body of the email from appian?

I am using the smart email service with html tmplate

thank you

RE: Sending HTML with Send E-Mail Smart Service not displayed

Mike Schmitt — Wed, 18 Sep 2024 12:58:28 GMT

Have you looked into what HTML format Gmail requires for displaying base64 images? That's assuming it even works (though there's probably a way).

Can you show a screenshot of the full, final html text that gets sent?