Cannot find the main Appian window. Reopen that window and launch the modeler from there.

RE: Cannot find the main Appian window. Reopen that window and launch the modeler from there.

sakshi97 — Fri, 30 May 2025 03:51:24 GMT

I will try , thanks

RE: Cannot find the main Appian window. Reopen that window and launch the modeler from there.

Stefan Helzle — Thu, 29 May 2025 17:23:05 GMT

I suggest to use the error() function to stop the process and send out alerts according to the alert settings.

RE: Cannot find the main Appian window. Reopen that window and launch the modeler from there.

Mike Schmitt — Thu, 29 May 2025 17:18:23 GMT

The best you can hope to do is link the viewer user to the process instance as viewed in Monitoring. The URL for that is /suite/design/monitoring/[process id] -- from there, the user will need to click into the instance themselves (opening the modeler). Appian uses some back-end magic to "allow" the modeler to be opened only under certain conditions, that we have no control over (at least as far as i've found).

RE: Cannot find the main Appian window. Reopen that window and launch the modeler from there.

sakshi97 — Thu, 29 May 2025 17:06:05 GMT

I want to send email to support team when an API call fails which will include a button as view details. When the button is clicked then the particular process instance should open.

RE: Cannot find the main Appian window. Reopen that window and launch the modeler from there.

Stefan Helzle — Thu, 29 May 2025 16:56:24 GMT

This will not work, and there is no fix to it.

What are you trying to achieve, and for what purpose?