Confirmation Page

RE: Confirmation Page

Jesse Knight — Wed, 30 Jul 2025 16:56:08 GMT

This use case is incredibly common. If you have access to a customer's support portal, when you submit an Appian Support ticket, you'll encounter this exact use case. The problem is - even with extremely generous exception timeouts, the user will eventually encounter a pink box in Appian if they don't close the tab. (Error: Task has already been submitted, or something similar). This has been a 'thing' on every single Appian project I've been a part of.

There is a feature enhancement request floating around for a "process redirect to site page". The idea is that Appian developers can encode into a process model "at this point in the activity chain, the user should be redirected to XYZ site page rather than their 'last' Appian page". If you think such a feature would be useful, you'll have to find a way to submit an Appian Support case to request the enhancement as well.

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:44:40 GMT

Can you show snapshot of subprocess nodes?

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:41:00 GMT

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:39:12 GMT

Can you share same snapshot of subprocess?

Also how you are calling subprocess sync or async?

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:37:41 GMT

no user input task in the subprocess. Just uses data from the main process input.

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:35:56 GMT

Activity chaining will break when you call a subprocess that contains a user input task.
I hope your subprocess has UIT which creates # request based on main process input.

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:31:26 GMT

The subprocess creates # of requests , which is given by the user in the initial form in the start node to this subprocess I'm just passing the number of times it needs to execute and thats all. So if user passes 5, this subprocess would create 5 different instances.

The goal is to at the end of the main process to show the user you have created these number of instances, these are the IDs.

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:29:05 GMT

May i know what exactly you are doing in subprocess(Which you are calling as MNI)?

Any attended activity(UIT)?

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:21:42 GMT

the MNI is right before the confirmation task in the screenprint I sent

RE: Confirmation Page

vimalkumars — Fri, 25 Jul 2025 16:20:19 GMT

Here is the links to Quick Tasks - Common Process Model Workflows and Recipes - Appian 25.2

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:19:26 GMT

MNI often breaks activity chaining in because it creates parallel tasks. To fix this, ensure MNI is used only on background nodes, then chain directly to a single User Input Task assigned to the submitting user for confirmation. Avoid gateways or async nodes between MNI and confirmation to maintain the chain.

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:15:31 GMT

thats what I currently have, but is still not working.

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:14:52 GMT

Add a User Input Task right after the MNI node and make sure activity chaining is enabled from the form through the MNI to this confirmation task, so that the user is taken directly to the confirmation page after all items are created.

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:09:52 GMT

when I try this after it says action is completed it just takes me back to the intial form page.
This is the setup for my subprocess

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:06:48 GMT

This is how I have my sub process set up.., the initial form is being launched from a site page.

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 16:03:50 GMT

Yes, it works - activity chaining will still take the user from the form to the confirmation page on the site.

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 16:01:02 GMT

would this still work even if we are launching the initial form from a site page? they click on the menu name and the form launches.

RE: Confirmation Page

Maria — Fri, 25 Jul 2025 15:59:02 GMT

When I try to access the link you have attached for the appian documentation it says it no longer exists, is this option is still possible in newer versions of appian?

RE: Confirmation Page

Shubham Aware — Fri, 25 Jul 2025 15:01:02 GMT

Use a User Input Task after all item-creation subprocesses complete, passing the number and IDs of created items to process variables. Display these on a confirmation page with activity chaining from the form submission to the confirmation screen for seamless user flow.

RE: Confirmation Page

Stefan Helzle — Fri, 25 Jul 2025 13:54:04 GMT

I covered this in an older blog post:

https://appian.rocks/2022/06/23/task-exceptions-quick-tasks/