How to change the process Starter to resume a failed process?

RE: How to change the process Starter to resume a failed process?

cedric02 — Sun, 21 Sep 2025 07:54:51 GMT

Thanks a lot Shubham, for your explanations

RE: How to change the process Starter to resume a failed process?

Shubham Aware — Sat, 20 Sep 2025 13:51:12 GMT

[quote userid="50421" url="~/discussions/f/process/39751/how-to-change-the-process-starter-to-resume-a-failed-process"]s there any way to do it in a more simple way ? or a best practice ?[/quote]

Temporarily reactivate the deactivated user, restart process, then deactivate again.

[quote userid="50421" url="~/discussions/f/process/39751/how-to-change-the-process-starter-to-resume-a-failed-process"]could the "Reassign task" Smart Service could help ? [/quote]

No, it only works for User Tasks, not Script Tasks

RE: How to change the process Starter to resume a failed process?

Stefan Helzle — Sat, 20 Sep 2025 10:27:36 GMT

I would try to reactivate that user. Then restart the last failed node.

RE: How to change the process Starter to resume a failed process?

cedric02 — Fri, 19 Sep 2025 16:22:33 GMT

Thank you Stefan but you do not reply to my question.
What to do if the client did it, why he never should do it ?

RE: How to change the process Starter to resume a failed process?

Stefan Helzle — Fri, 19 Sep 2025 15:48:11 GMT

Simple solution: Do never deactivate a user before checking for active process instances.