https://community.appian.com/discussions/f/process/40166/regarding-sending-mailI am facing a weird issue while sending mail using send email smart service. I am getting everything that is required to send a mail. I have valid email ID, body that is needed, subject and everything. The process model is also getting executed successfullyen-USTelligent Community 12https://community.appian.com/thread/153442?ContentTypeID=1Fri, 06 Feb 2026 08:11:30 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:3aeb7c6a-dd41-414c-aba3-4ad012846b26Shubham Aware<p>Try using toemailrecipient(). Sometimes it works even without it.<br />Also check why the From and To fields have the same email ID and try changing it<br /><span></span></p><div style="clear:both;"></div>https://community.appian.com/thread/153438?ContentTypeID=1Fri, 06 Feb 2026 01:58:55 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:21dc1888-52c8-4904-81f9-ca2aa1333702shivakanthreddyp0001<p>Hi <a href="/members/swapnilk234861">Swapnil Kharate</a>&nbsp;,</p> <p></p> <p>If the issue is with sending an email, then check server logs as suggested by <a href="/members/stefanhelzle0001">Stefan Helzle</a>&nbsp;,&nbsp;<br /><br />If the end user is not receiving, then check if there is any blocker at the end user&nbsp;mail server.</p><div style="clear:both;"></div>https://community.appian.com/thread/153435?ContentTypeID=1Thu, 05 Feb 2026 18:17:20 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:676ac729-996f-4e4e-b7bc-68a31fd5c3ddStefan Helzle<p>Not sending, or not receiving? Did you check the tomcat stdout log file for any details?</p><div style="clear:both;"></div>