Sending emails is breaking the chain of activities

RE: Sending emails is breaking the chain of activities

Alexander Flores — Mon, 11 May 2026 16:58:28 GMT

As Rocky from Project Hail Mary would say: "Amaze, amaze, amaze!", using `Start Process` from the interface allows for a faster workflow and prevents the interface from breaking. Thank you so much, community!

RE: Sending emails is breaking the chain of activities

Mike Schmitt — Mon, 11 May 2026 16:30:23 GMT

I believe Stefan already mentioned this but just tp specify, your "Assign" subprocess is running synchronously but drops chaining in the first flow line.

RE: Sending emails is breaking the chain of activities

Shubham Aware — Mon, 11 May 2026 05:40:57 GMT

Use the Start Process smart service node to trigger the email process, It fires it as a completely separate process instance. Place it after the user-facing chain completes so it doesn't interfere with activity chaining.

https://docs.appian.com/suite/help/26.3/Start_Process_Smart_Service.html

RE: Sending emails is breaking the chain of activities

Stefan Helzle — Sun, 10 May 2026 07:02:27 GMT

Did you consider using the "Start Process" smart service instead of "Subprocess"?

You second process model breaks chaining as it misses the chain from the start node to the XOR.