https://community.appian.com/discussions/f/process/7909/is-it-possible-to-reset-a-task-deadline-after-a-user-accepts-the-taskIs it possible to reset a task deadline after a user accepts the task? For example: we would like to set the task deadline to the accepted date plus five days. OriginalPostID-219694 OriginalPostID-219694en-USTelligent Community 12https://community.appian.com/thread/32803?ContentTypeID=1Fri, 24 Jun 2016 02:59:54 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:61307e37-6fc8-4474-b526-f7df3cc96382sikhivahans@cherylr To the best of my knowledge, definitely there is a way to reset the Task Deadline and it can be done by making use of the smart service namely 'Set Task Deadline' in the 'Task Smart Services Plug-in' Shared Component present at http://bit.ly/28TJMpN.<br /><br />The only problem I can see here is, your interest lies in resetting a deadline when user accepts the task and this isn't possible afaik because there isn't a way currently to capture the events on the Task such as Reassign Task, Save Changes, Reject Task, Accept Task and so we can't associate any functionalities with them in a direct way. You need to plan for an alternate way in order to make this happen and here is one of the few ways:<br /><br />1. Build a Task Report which consists of Tasks and build the capability of Acceptance(An option to select one task and am Accept button/link and for acceptance, you can opt for the smart service by name 'Accept Task' ).<br />2. Always make sure that a User accepts the Task from this Task Report itself. In order to make this happen, you may need to educate the User. As you are going to build a process anyhow that takes care of Acceptance of the chosen Task, you can also include the functionality of resetting the deadline next to acceptance of Task.<br /><br />An other way is to include this functionality in the User Input Task itself, and in order to make this happen, we should instruct the User to interact with a component on the form as and when he accepts the Task. This is because, building the functionality as desired by you definitely needs interaction with a SAIL component in order to trigger. <br /><br />It's not quite elegant and I wouldn't personally recommend implementing such workarounds. Nevertheless, there is a way to do it, provided if it is really a value addition to business.<br /><br />It would be really nice to have capability to capture the OOTB events associated with a Task. Please do let us know in case of any follow-up questions and we would be more than happy to answer.<div style="clear:both;"></div>https://community.appian.com/thread/32801?ContentTypeID=1Fri, 24 Jun 2016 02:51:21 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e51951ba-5f00-4ba4-9caa-5508e91d4463aayushaHey Cheryl<br /><br />I may be wrong about the restting of the tp!startTime.<br />If I am not wrong it used to reset when user used to accepts the task, but when I try that in 16.2, it does not.<div style="clear:both;"></div>https://community.appian.com/thread/32800?ContentTypeID=1Fri, 24 Jun 2016 02:46:39 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:0b15dd14-2827-4863-8614-14d218b9046baayushaThere is a work around.<br />Information we know:<br />Task has a deadline of 5 days, once the user accepts the task.<br />tp!startTime on portal report is automatically updated when the user accepts the task.<br /><br />Solution:<br />By using queryProcessAnalytics we can identify when was the task accepted by the user and can calculate the due date accordingly.<br />Now, if you want to show the due date on the task, then it can be easily calculated. Once the user make any interaction on the UI / submits the task, we can capture that due date and all information in process variable to save in database.<br /><br />If you are showing the due date on the UI, You may need to consider what would you want your user to see when the user hasn&#39;t accepted the task.<br /><div style="clear:both;"></div>https://community.appian.com/thread/32799?ContentTypeID=1Fri, 24 Jun 2016 02:10:09 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c43dae21-cdb6-4570-84fe-c93b406319dbcherylrCan a process be triggered when a user accepts a task?<div style="clear:both;"></div>https://community.appian.com/thread/32798?ContentTypeID=1Fri, 24 Jun 2016 02:05:19 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:22071a9c-8971-4c9b-85d8-08e0e75fde62aayushaTask deadline triggers as soon as task is initialized and cannot be changed.<br />I think you may have to create that logic in process.<div style="clear:both;"></div>