Process Model properties window is empty

RE: Process Model properties window is empty

kat — Mon, 21 Aug 2017 15:51:28 GMT

Eduardo Fuentes - we've ran into this problem in 7.8 -- changing group assignments/email/deactivation hasn't resolved...is there a new location for you link you provided above?

RE: Process Model properties window is empty

marcoc918 — Thu, 24 Nov 2016 20:18:14 GMT

Try to open a new process model window with this user and select the designer view, select this option as default, logoff and log in again with that user

RE: Process Model properties window is empty

Eduardo Fuentes — Fri, 18 Nov 2016 09:47:57 GMT

Maybe because of this forum.appian.com/.../kb-1130.html

RE: Process Model properties window is empty

Chris — Fri, 18 Nov 2016 01:42:17 GMT

We've seen similar issues with user access where just re-saving the user profile or removing and re-adding group associations fixes things. It has not been frequent enough or reproducible so that we can submit a ticket to support, but does happen on occasion.

RE: Process Model properties window is empty

danm826 — Thu, 17 Nov 2016 22:05:13 GMT

The issue is resolved. She changed her email address in the user profile and now the dialog box works correctly. Not sure how that would fix it (or if perhaps saving the profile at all jolted something back into position), but good to go now. Hope this helps someone else.