Timer Event

RE: Timer Event

nikitaa2319 — Tue, 07 Nov 2023 11:55:11 GMT

You can go to process model general properties and in the timezone dropdown you can select the timezone you are looking for.

RE: Timer Event

jamalc8231 — Mon, 13 Mar 2017 16:57:13 GMT

@steven Thanks. Your solution worked for me.

RE: Timer Event

Steven Miccile — Mon, 13 Mar 2017 15:41:14 GMT

If you go to Process Model Properties and stay on the "General" tab, there is a setting if you scroll down for timezone. I believe this corresponds to pm!timezone and is what I have done in the past for timers.

RE: Timer Event

jamalc8231 — Mon, 13 Mar 2017 15:37:09 GMT

@Lucasj So I mirrored another process model that's in our dev environment and it's trigger at the correct time without adding 5 hours to it so I'm wonder if it has anything to do with the user's timezone setting of who published the process model.

RE: Timer Event

lucasj — Mon, 13 Mar 2017 15:34:37 GMT

Hi Jamal,

Are you located in the US on the East Coast? From your description it sounds like the process model is running at 12AM GMT, which would be 7PM Eastern time. My suggestion would be to add five hours as you mentioned so that the process model runs at 5AM GMT. This solution should continue to work in Prod unless your environments are configured differently.

Thanks,
Lucas