Automatically start rpa agent upon system restart

RE: Automatically start rpa agent upon system restart

shashankr0001 — Wed, 20 Sep 2023 13:09:54 GMT

Hello,

I've found the answer to the previous question. To automatically start the agent, utilize the 'auto sign-in' feature.

Navigate to the agent's installation folder, right-click inside the folder, access 'Properties,' click on security tab and check if your user is added to the designated group. If not, add your user to the group and grant full control, including read and write permissions. This should resolve the issue."has context menu

RE: Automatically start rpa agent upon system restart

shashankr0001 — Fri, 07 Jul 2023 06:01:24 GMT

Hi Tien Bui,

I have tried the approach but it didn't activate the agent due to that the rpa process didn't move further it was waiting for the resource.

1. I have make sure not to manually click the sign-in button on this page
2. Then i have done a restart of the server
3. Tried to run a rpa process but its was stuck here

4. After waiting too long this happens

5. The status of the agent is also change from online to Disabled

6. The auto sign in is logging successful

Messages in execution log :[INFO] 2023-07-07 05:50:21 - - Successfully signed into the user session on HR-Billing-Resource.

7. but its not activating the agent

Messages in execution log : [INFO] 2023-07-07 05:50:21 - - Waiting for the RPA agent to be up and running

Please let me know how to proceed further or missing anything i will work on that.

RE: Automatically start rpa agent upon system restart

shashankr0001 — Thu, 06 Jul 2023 16:34:36 GMT

Thanks Tien Bui

I will try the approach you suggested and i will update you.

RE: Automatically start rpa agent upon system restart

Tien Bui — Thu, 06 Jul 2023 16:32:21 GMT

Correct. That resolution dropdown means that every time the process tries to sign in (when you run a robotic task), it's going to sign in first with that resolution selected on that robot.

RE: Automatically start rpa agent upon system restart

shashankr0001 — Thu, 06 Jul 2023 16:19:55 GMT

1. Just to clarify i need to click sign out as i already signed in
2. restart my server then auto sign in will login automatically and it will perform the task

NOTE: As i already using auto sign in to open the session in a particular resolution ie : 1366 x 768
As you said to sign out and perform the restart ---open the session in a particular resolution this won't effect the performance right ?

RE: Automatically start rpa agent upon system restart

Tien Bui — Thu, 06 Jul 2023 16:04:28 GMT

It seems like you're "signed in". Did you manually click the sign-in button on this page prior to your AWS server re-starting? If so, you should do the following:

1) Click sign out here. Your robot should therefore by in STANDBY status afterwards.

2) Restart your aws server. Your robot should remain in STANDBY status.

3) Once you execute a robotic task, the sign-in service will log in as needed, bringing your agent ONLINE to perform the tasks. When the task completes and there's no more tasks queued up for that robot, then your agent will go back to STANDBY status.

RE: Automatically start rpa agent upon system restart

shashankr0001 — Thu, 06 Jul 2023 15:59:12 GMT

I have configured auto sign in in dev region and tried to restart my aws server and the agent didn't got active upon restart. due to this i am unable to run rpa as the agent is not active
There was no error but i was expecting that after configuring auto sign in when i restart, the agents will be online and i will be able to execute RPA with out singing into AWS servers.
I have followed this documentation : https://docs.appian.com/suite/help/23.2/rpa-9.2/robots.html
I have attached screenshot for reference.

please let me know how to proceed further.

RE: Automatically start rpa agent upon system restart

Tien Bui — Thu, 06 Jul 2023 15:38:05 GMT

#3 should have addressed your issue. Can you provide more details on why it didn't work as expected? What was the error?