RPA Smart service is not executing in the process model

RE: RPA Smart service is not executing in the process model

venkatrea696188 — Wed, 05 Feb 2025 09:09:19 GMT

Is Bot online and have you checked all the configurations from bot side are done ??

And in process Is it throwing any error ?? Check tomcat logs just like pooja mentioned i am assuming it's something related to permissions of the particular node

RE: RPA Smart service is not executing in the process model

M Pooja — Wed, 05 Feb 2025 08:38:56 GMT

, Also check this https://docs.appian.com/suite/help/24.4/rpa-9.10/troubleshoot.html

RE: RPA Smart service is not executing in the process model

M Pooja — Wed, 05 Feb 2025 08:36:43 GMT

Hi ,

Ensure that the RPA Task is properly placed in the Process Model OR

Check if the process flow is correct and if any conditions or gateways are preventing execution OR

Ensure the user running the process model has the necessary permissions to trigger the RPA task.