https://community.appian.com/discussions/f/rpa/38875/not-able-to-enable-the-rpa-agentI am not able to enable the RPA agent from my system, I have followed all the instructions mentioned in appian documentation like JAVA_HOME setup, Certificates everything. One time it got enabled and and after that I am not able to enable it again soen-USTelligent Community 12https://community.appian.com/thread/147157?ContentTypeID=1Mon, 14 Apr 2025 04:36:43 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:70c9cdf4-ba54-46db-b20d-ba7bca7bc9fcvenkyuppala09<p>Thanks Vyshnavi, We can use Java 17 or&nbsp; upper versions, I can see the one of my collogue is working on Java 23</p><div style="clear:both;"></div>https://community.appian.com/thread/147156?ContentTypeID=1Mon, 14 Apr 2025 04:18:44 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:40681452-3dcd-4e8f-918e-9d7240bf622fVyshnavi Naripeddi<p>Hi&nbsp;<a href="/members/venkyu4136">venkyuppala09</a>&nbsp;</p> <p><span>The agent will require the use of <a href="https://docs.appian.com/suite/help/25.1/rpa-9.13/java17-upgrade-guidance.html">Java 17</a></span></p> <p><span>you can find more about system requirements in here :<a href="https://docs.appian.com/suite/help/25.1/System_Requirements.html">&nbsp;https://docs.appian.com/suite/help/25.1/System_Requirements.html#</a></span></p><div style="clear:both;"></div>https://community.appian.com/thread/147155?ContentTypeID=1Mon, 14 Apr 2025 04:15:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:cabe0ff9-b014-4204-966e-70c5c3ae07b5venkyuppala09<p>Thank you Srinivas, I have followed the same for couple of times but same issue. Is it issue with Java version? currently I am using java 18.</p><div style="clear:both;"></div>https://community.appian.com/thread/147142?ContentTypeID=1Sat, 12 Apr 2025 00:59:04 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9559069c-c634-4d4b-b765-f4da4e45861eSRINIVAS M<p class="" data-start="97" data-end="151"><span style="text-decoration:underline;"><strong data-start="97" data-end="151">Steps to Reinstall and Reconnect Appian RPA Agent:</strong></span></p> <p class="" data-start="153" data-end="222"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="153" data-end="164">Step 1:</strong> Uninstall the existing Appian RPA Agent from your system.</span></p> <p class="" data-start="224" data-end="321"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="224" data-end="235">Step 2:</strong> Go to the following folder and delete it:</span><br data-start="277" data-end="280" /><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"> <code data-start="280" data-end="319">C:\Users\mike\AppData\Local\AppianRPA</code></span></p> <blockquote data-start="322" data-end="393"> <p class="" data-start="324" data-end="393"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">If the folder doesn&rsquo;t delete, just restart your system and try again.</span></p> </blockquote> <p class="" data-start="395" data-end="492"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="395" data-end="406">Step 3:</strong> Delete any previously downloaded agent installation files from your Downloads folder.</span></p> <p class="" data-start="494" data-end="552"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="494" data-end="505">Step 4:</strong> Open the Appian <strong data-start="522" data-end="549">RPA Operational Console</strong>.</span></p> <ul data-start="553" data-end="636"> <li class="" data-start="553" data-end="606"> <p class="" data-start="555" data-end="606"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">If a robot is already created, click on its name.</span></p> </li> <li class="" data-start="607" data-end="636"> <p class="" data-start="609" data-end="636"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">If not, create a new robot.</span></p> </li> </ul> <p class="" data-start="638" data-end="700"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="638" data-end="649">Step 5:</strong> On the robot page, click <strong data-start="675" data-end="699">&quot;Manage Connections&quot;</strong>.</span></p> <p class="" data-start="702" data-end="770"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="702" data-end="713">Step 6:</strong> Click <strong data-start="720" data-end="744">&quot;Download Installer&quot;</strong> and extract the zip file.</span></p> <p class="" data-start="772" data-end="804"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="772" data-end="783">Step 7:</strong> Run the installer.</span></p> <blockquote data-start="805" data-end="856"> <p class="" data-start="807" data-end="856"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><em data-start="807" data-end="856">Do not check the box for &ldquo;Enable auto sign in.&rdquo;</em></span></p> </blockquote> <p class="" data-start="858" data-end="927"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="858" data-end="869">Step 8:</strong> After installation is complete, wait for <strong data-start="911" data-end="924">2 minutes</strong>.</span></p> <ul data-start="928" data-end="993"> <li class="" data-start="928" data-end="993"> <p class="" data-start="930" data-end="993"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">The robot icon should appear in your system tray automatically.</span></p> </li> </ul> <p class="" data-start="995" data-end="1066"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;"><strong data-start="995" data-end="1006">Step 9:</strong> If the icon does not appear, manually start the agent by:</span></p> <ul data-start="1067" data-end="1164"> <li class="" data-start="1067" data-end="1120"> <p class="" data-start="1069" data-end="1120"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">Going to: <code data-start="1079" data-end="1118">C:\Users\mike\AppData\Local\AppianRPA</code></span></p> </li> <li class="" data-start="1121" data-end="1164"> <p class="" data-start="1123" data-end="1164"><span style="font-family:&#39;comic sans ms&#39;, &#39;comic sans&#39;, sans-serif;">Double-click the <strong data-start="1140" data-end="1159">AppianAgent.exe</strong> file-------if still your facing problem , send screenshot</span></p> </li> </ul><div style="clear:both;"></div>