https://community.appian.com/discussions/f/rules/19344/idp-issueHi, We have recently upgraded to 20.2 version and since then facing issue in IDP doc extraction smart service. Checked all setting in Admin console also all connected system and testing is successful even though doc extraction is not working. It isen-USTelligent Community 12https://community.appian.com/thread/75863?ContentTypeID=1Fri, 07 Aug 2020 16:54:54 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e9245672-dce1-4f45-89a4-dc98237af830Robert Travis<p>Thanks... never occurred to me to have to save changes after clicking the test button but it worked.</p><div style="clear:both;"></div>https://community.appian.com/thread/75862?ContentTypeID=1Fri, 07 Aug 2020 16:51:12 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:cc6f9406-d700-4cb3-a18c-c4f08aa710d7Ramesh A<p><a href="/members/robertt0006">Robert Travis</a> Yes. Test Connection and Save Changes on Document Extraction Configuration.&nbsp;</p><div style="clear:both;"></div>https://community.appian.com/thread/75861?ContentTypeID=1Fri, 07 Aug 2020 16:48:31 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:4ee8c908-06da-46ca-be9a-bbbdd7763378Robert Travis<p>Hi Vinod,&nbsp; &nbsp;did you ever get a resolution for this...Im having the exact same issue.</p><div style="clear:both;"></div>