Linebreak in email body via a!safeLink

RE: Linebreak in email body via a!safeLink

Sayali Punse — Wed, 20 Mar 2024 00:52:05 GMT

Thanks Stefan!

The urlwithparameters() function worked for generating the proper url to be used in the safeLink(). However, it still could not get rid of the <div> and <br> tags, so I used striphtml() to achieve that.

The max char limit is 1274 as per my testing. I wish it was more!

local!url: urlwithparameters(
concat("mailto:",ri!emailMessage.to),
{"cc","subject","body"},
{ri!emailMessage.cc,ri!emailMessage.subject,striphtml(ri!emailMessage.body)}
)

RE: Linebreak in email body via a!safeLink

Stefan Helzle — Tue, 19 Mar 2024 07:53:23 GMT

Any text you want to put in that mailto URL needs to be URL encoded. Use the function urlwithparameters() to do that. Then your line breaks will be encoded correctly. Beware that there are certain limitations in the length of that URL.

RE: Linebreak in email body via a!safeLink

Sayali Punse — Tue, 19 Mar 2024 00:32:00 GMT

Hi, I know this is an old thread but need help on this topic from the community.

I am using mailto to open an email in Outlook with body pre-populated as well. However, I am not sure how I can introduce line breaks using a rich text editor to compose a body. Has someone tried this before?

Also, are there any character limitations when we use mailto?

RE: Linebreak in email body via a!safeLink

Siddharth — Mon, 18 Nov 2019 16:41:46 GMT

Thanks Ashvin - it worked.

RE: Linebreak in email body via a!safeLink

Mike Schmitt — Mon, 18 Nov 2019 16:34:47 GMT

confirmed - works for me in chrome / outlook. It also works for me with just "%0A".

I was originally going to comment that Appian itself likely strips out any special characters (like newline) from the URI, but I wasn't clear whether there was a URL encoding that could be used - so thanks for clarifying.

RE: Linebreak in email body via a!safeLink

Ashvin Kapur — Mon, 18 Nov 2019 16:25:17 GMT

Use "%0D%0A" as a line break. Replace "char(10)" with "%0D%0A".

{
  a!richTextDisplayField(
    value: {
      a!richTextItem(
        text: "Click to send Email ",
        link: a!safeLink(
          uri: concat(
            "mailto://abc@xyz.com?subject=Test Email &cc=qwe@xyz.com &Body=",
            "Hello " & "%0D%0A" & "user"
          )
        ),
        size: "MEDIUM"
      )
    }
  )
}