Service Account - User type change

RE: Service Account - User type change

Chris — Tue, 30 Aug 2022 15:22:54 GMT

Additionally you can utilize the Change User Type service or a!updateUserType() function in a process, both ship OOTB.

RE: Service Account - User type change

Mike Schmitt — Mon, 29 Aug 2022 14:05:47 GMT

[quote userid="59361" url="~/discussions/f/user-interface/25640/service-account---user-type-change/100264#100264"]Using a sys admin account for a service account seems awkward[/quote]

AFAIK this is a standard practice for handling the service account used to own all envrionment-to-environment deployments. I don't know of any particular reasons not to do so, though I guess you could argue that such an account should just be in the highest-level Appian Admin permission group. I think ours is just both of those.

RE: Service Account - User type change

Ponnuchamy Arumugasamy — Mon, 29 Aug 2022 13:27:31 GMT

Sure. I will do. Thanks, Peter Lewis.

RE: Service Account - User type change

Peter Lewis — Mon, 29 Aug 2022 13:14:56 GMT

This seems like a bug, I'd suggest opening a support ticket to report this. Thanks!

RE: Service Account - User type change

Ponnuchamy Arumugasamy — Mon, 29 Aug 2022 11:35:50 GMT

Hi Kavita,

I did this way only. I just wanted to change the user type i.e. To change the values of user properties for learning purpose.

RE: Service Account - User type change

kavitar5580 — Mon, 29 Aug 2022 11:26:22 GMT

I think you are on the wrong way to creating a service account

I follow these steps:

Go to the admin console
see AUTHENTICATION
below AUTHENTICATION, click on the Web API Authentication
select API keys
Click on create button
after that
Then create it. I hope your query resolved

RE: Service Account - User type change

Ponnuchamy Arumugasamy — Mon, 29 Aug 2022 06:48:13 GMT

Yes. I did check it. But, When I was creating a service account from Admin console, I was not asked to enter email id. So, I did not provide the same.

RE: Service Account - User type change

Stefan Helzle — Mon, 29 Aug 2022 06:32:14 GMT

Using a sys admin account for a service account seems awkward. I would not recommend doing this.

It complains about an empty email field. Did you check that?