We have one user who, all of a suddenly, cannot submit a Travel Claim. He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Eduardo Fuentes — Wed, 29 Feb 2012 21:06:21 GMT

Also try uninstalling any toolbar such as Google Toolbar or Divx Plug-in

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Eduardo Fuentes — Thu, 09 Feb 2012 00:56:12 GMT

For this purpose running a test with Fiddler in place will be really helpful

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Eduardo Fuentes — Thu, 09 Feb 2012 00:55:53 GMT

It seems this is a start form and my understanding is that the process is actually started, is this correct? If that is the case it would be worthy to see if the client is getting the response or if it never does and that's why the window never closes.

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Cyril — Thu, 09 Feb 2012 00:50:18 GMT

Yes he is the only one experiencing the problem - at least to the best of our knowledge

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Eduardo Fuentes — Thu, 09 Feb 2012 00:44:05 GMT

I see this suggestion didn't work.
Is this the only user experiencing this issue?
Is it reproducible from any browser?
You can have him install Fiddler and see what's happening with the request

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

Eduardo Fuentes — Wed, 08 Feb 2012 19:20:08 GMT

Have him start IE without extenssions: On Windows go to Start - Run and execute:

iexplore -extoff

If using IE on this mode works, this is caused by a toolbar or add-on he installed.

We have one user who, all of a suddenly, cannot submit a Travel Claim. He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i

RE: We have one user who, all of a suddenly, cannot submit a Travel Claim.
He i