tasks and its reassignment feature

RE: tasks and its reassignment feature

Mike Schmitt — Tue, 05 Dec 2023 17:03:45 GMT

basically - completely sidestepping the OOB reassignment option (and preferably hiding it from the user altogether)

RE: tasks and its reassignment feature

Maria — Tue, 05 Dec 2023 16:30:23 GMT

so basically you mean using like a process variable for the assignment tab? and updating that based on the dedicated reassignment interface?

RE: tasks and its reassignment feature

Mike Schmitt — Tue, 05 Dec 2023 16:24:55 GMT

If it's just an individual task in an individual process that needs this complex reassignment use case, then you can simply build a button that links to a dedicated in-process task, the button being "reassign" and the new task being a dedicated reassignment interface. In that reassignment task, the current user would select the new assignee user/group(s), and the process would then loop back to the original task (breaking chaining intentionally at this point) and assign the task to the newly chosen user/group(s).

RE: tasks and its reassignment feature

Maria — Tue, 05 Dec 2023 16:22:46 GMT

What would you recommend in this case?

RE: tasks and its reassignment feature

Mike Schmitt — Tue, 05 Dec 2023 15:59:25 GMT

For anything more nuanced than the default use cases, you'd need to build your own reassignment tool / interface. It's not very easy but it gives a lot more control.

RE: tasks and its reassignment feature

Maria — Tue, 05 Dec 2023 15:56:38 GMT

what if I want the user who reassigns to be able to reassign only to a specific group?

For example, user from Manager group gets the task , he should be able to reassign to another different group like supervisors, but only after they have received the task, supervisor should not receive task immediately like manager ( this happens if I add both groups to the assignment part )

RE: tasks and its reassignment feature

Anna P — Fri, 01 Dec 2023 08:11:29 GMT

You can hide the option 2 -Choose from all users and groups.

Set re-assignment privileges for assignees as Can reassign the task within a pool of assignees.

RE: tasks and its reassignment feature

Stefan Helzle — Fri, 01 Dec 2023 07:15:15 GMT

Some additional details here: appian.rocks/.../

RE: tasks and its reassignment feature

Mike Schmitt — Thu, 30 Nov 2023 20:53:51 GMT

Reassignment priveleges are configurable in the Task Assignment tab. We can't directly control the reassignment interface itself, sadly.