We are starting a process receiving an email. The email address is public, I mea

RE: We are starting a process receiving an email. The email address is public, I mea

Eduardo Fuentes — Mon, 08 Sep 2014 09:38:28 GMT

The limitation here is that SAIL doesn't support JavaScript, so maybe you'll have to write your own custom smart service to process the body and then re-store it in a PV to be used in SAIL. So the parsing is done in the process not in the form.

RE: We are starting a process receiving an email. The email address is public, I mea

JEAN PIERRE — Thu, 04 Sep 2014 21:32:50 GMT

Thank you for the feedback.
We also are using the "HTML Doc From Template Smart Service" to try to show better an HTML Email.
(forum.appian.com/.../HTML_Doc_From_Template_Smart_Service.html)
The complication arrives when the Email's BodyContentType is "multipart/alternative" with multiple Bodies each of a different Types (text/HTML or text/plain).
We need to figure out how pass the EmailBodies variable to a JavaScript variable and render each EmailBody differently.
Any suggestions?

RE: We are starting a process receiving an email. The email address is public, I mea

Eduardo Fuentes — Fri, 29 Aug 2014 05:41:12 GMT

You won't be able to display the body as-is in HTML but at least you should be able to get a readable version of it without HTML tags, if not, try wrapping it in the striphtml() function.