Remove Appian logo and Process HQ webpage from Site

RE: Remove Appian logo and Process HQ webpage from Site

Yogi Patel — Tue, 10 Dec 2024 07:32:22 GMT

Yes, I am now seeing the logo in all environments after the recent hotfix.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 25 Nov 2024 16:35:04 GMT

This seems to be what they're moving towards. I now have it on all environments/sites as well after this past weekend's hotfix sync.

RE: Remove Appian logo and Process HQ webpage from Site

Dalia — Tue, 12 Nov 2024 13:43:57 GMT

Hi, same problem mentioned by others. Appian logo visible on the top right.

I contacted support and they said the logo is not removable.

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 22:40:49 GMT

Thank you! I'll contact the support team.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 17:43:53 GMT

Weird - assuming you're on a full/paid version of Appian Cloud, I'm unable to reproduce this issue and it seems like our setups should be equivalent - you could try opening a support case with Appian support to see what they have to say.

If you're using the Appian Community Edition though, i believe they have an internal configuration set that forces the Appian logo to still display despite any branding overrides (i just tested to confirm). But I don't think this should apply to full/paid editions (as far as I know).

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 17:29:18 GMT

It is not the tempo but the actual site. And I am seeing both logos (the one i uploaded on top left and Appian on top right, or both logos on top right - depending on Helium or Mercury styling). It just doesn't completely remove the Appian logo.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 17:12:17 GMT

[quote userid="278033" url="~/discussions/f/user-interface/37915/remove-appian-logo-and-process-hq-webpage-from-site/142661"]tried changing it from Document to Expression as you have it set up and then add a constant but it's not helping either.[/quote]

Either of those should work about the same. To verify, when you still see the Appian logo instead of your chosen branding logo, you're looking at the actual site referenced by the site configuration you've screenshotted here, and not Tempo, correct?

Because in my environments the only place I still see the Appian logo is in Tempo (environmentUrl/suite/tempo) as opposed to in any configured sites (environmentUrl/suite/sites/siteName).

If in doubt, Tempo isn't used much anymore, but is still accessible. Based on the screenshot you posted before I'm not actually sure what we're looking at.

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 16:59:55 GMT

Yes, I have attached the screenshot here. And thank you for explaining the pre-GA thing in detail!
PS - I tried changing it from Document to Expression as you have it set up and then add a constant but it's not helping either.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 16:47:45 GMT

[quote userid="278033" url="~/discussions/f/user-interface/37915/remove-appian-logo-and-process-hq-webpage-from-site/142656"]what does pre-GA version mean as mentioned by Stefan and how is it different from the final version?[/quote]

Stefan's team has access to a special preview version of the next (yet unreleased) major Appian version - it's not anything we need to worry about per se, as I'm on the version you originally mentioned and I can confirm that my sites (with correctly configured branding) work the way you're requesting, as far as I can tell.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 16:44:12 GMT

Appreciated :) Threading here can be a little confusing sometimes, for sure.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 16:43:40 GMT

Can you post a screenshot of your current settings in the "Logo" line item under the "Navigation Bar" section in the Site Configuration?

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 16:42:30 GMT

I missed it, I am sorry. I marked your response as an answer.

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 16:39:06 GMT

Yes, it is an user-facing site and I am not accessing it as a designer but as a basic user (created for testing purposes). I have added another screenshot with parts of the logo visible on top left corner. I am new to Appian so what does pre-GA version mean as mentioned by Stefan and how is it different from the final version? How do I preview the site in the final version?

Thank you.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 16:37:05 GMT

Just saying, i said basically the same thing 3 days ago in my older comment...

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 16:33:05 GMT

This worked. Thank you!

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 16:31:27 GMT

And this is in a user-facing Site? Can you post a screenshot (redacted as necessary)?

RE: Remove Appian logo and Process HQ webpage from Site

aaquil — Mon, 11 Nov 2024 16:30:10 GMT

I am facing the same issue as Stefan mentioned on version 24.3
I had already added a logo using the steps you mentioned. It is blacked out in the screenshot and is on the top left of the screen. I tried both Helium and Mercury styles and it only changes the positioning of the logo (from top right to top left) and does not remove the small Appian logo

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 15:00:03 GMT

Gotcha - it's something I haven't run into in <= 24.3 versions anyway (and OP reported 24.3 also).

RE: Remove Appian logo and Process HQ webpage from Site

Stefan Helzle — Mon, 11 Nov 2024 14:46:37 GMT

That's not in the designerI I just stacked two windows to get it on one screenshot. But we run a pre-GA version. The final 24.4 might behave differently.

RE: Remove Appian logo and Process HQ webpage from Site

Mike Schmitt — Mon, 11 Nov 2024 14:41:23 GMT

It looks like you're in Designer. I assumed OP was referring to a user-facing Site. I don't see any such Appian logo in any of my Sites with branding configured. (and if you're in Process HQ, i don't think the user was asking about the UI there, but how to avoid it being an option on the 9-dots-menu on normal sites - i just re-read the original question and this is still my take-away)

RE: Remove Appian logo and Process HQ webpage from Site

Stefan Helzle — Mon, 11 Nov 2024 14:32:39 GMT

24.4

RE: Remove Appian logo and Process HQ webpage from Site

Mathieu Drouin — Mon, 11 Nov 2024 14:13:05 GMT

Which version is that on?

RE: Remove Appian logo and Process HQ webpage from Site

Mohamed Kassem — Mon, 11 Nov 2024 10:43:08 GMT

To remove process HQ you need to search for Process HQ Users group and remove membership Rules

RE: Remove Appian logo and Process HQ webpage from Site

Stefan Helzle — Sat, 09 Nov 2024 19:48:59 GMT

I defined a custom logo, but the small Appian logo top right hand is still there.

RE: Remove Appian logo and Process HQ webpage from Site

Mathieu Drouin — Sat, 09 Nov 2024 15:30:04 GMT

If you want to remove the logo, you could simply replace it by an image that matches the background color. For process HQ, I would follow Mike Schmitt 's suggestion for removing the rule.

You can define it in the Site Settings