https://community.appian.com/discussions/en-USTelligent Community 12https://community.appian.com/discussions/f/general/39790/export-sql-to-excel-smart-service-issue-after-appian-upgrade-to-25-3/154771Tue, 02 Jun 2026 13:53:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:dbe8c10d-ee3a-4106-a4a5-73ce172ec8c1nirupamaanuragtthanks just to reiterate, you have created view to use the column alias and it worked fine.https://community.appian.com/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154770Tue, 02 Jun 2026 13:25:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:8e5d952b-15c2-41f7-a62a-647863ab53eeYogi PatelShubham Aware thanks for the quick reply. Yes, the Record Tile is being used in the email body. I appreciate your help. Regards,https://community.appian.com/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154769Tue, 02 Jun 2026 12:40:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:9fcc1b34-7729-4e7b-907e-4661d6ad94afShubham Aware[quote userid="261308" url="~/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154768"]Can we configure or customize the email subject?[/quote] No configuration available. [quote userid="261308" url="~/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154768"] How is the word "Expense" being populated in the email body? [/quote] That comes from the title configured for the event record.https://community.appian.com/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154768Tue, 02 Jun 2026 12:34:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6d6f9587-610e-4b84-98e8-8242f22ec0caYogi PatelHi Stefan Helzle and Stefan Helzle , I have a couple of follow-up questions regarding user mentions. When a user mentions another user using @user , Appian sends an email notification to the mentioned user. Please see the sample email below. Could you please clarify the following: Can we configure or customize the email subject? How is the word "Expense" being populated in the email body? Thanks in advance for your help. Regards,https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154767Tue, 02 Jun 2026 11:33:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:434ca176-2581-42df-952d-fb25e5ff1c20Shubham Awareif a process model is set to Run as designer under assignment tab and you imported the app with the deployment account, that account becomes the designer/owner, so any later execution runs the Delete Group smart service as the deployment account.https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154766Tue, 02 Jun 2026 11:17:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:4820001b-e932-4224-9c34-bf92290c79b2Stefan HelzleDid you try to search for process models using the "Delete Group" smart service?https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154765Tue, 02 Jun 2026 11:14:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:4ff6c2c4-85fb-4ab3-bda7-938d51c1d3adKeizo WatsujiHello Stefan, Thank you for the clarification. We understand the following points: A deployment itself does not delete objects. The service account used for deployment should not be able to log in to the Appian UI. There is a log file that records user authentications. Based on this, we believe there is still a possibility that the group was deleted by a smart service or process model rather than by deployment or UI login. We do have a function that maintains group information based on organization data, so that function could be related in general. However, to avoid any misunderstanding, the deleted group was not one of the groups targeted by that maintenance program. Also, we could not find any evidence in the process model logs that the relevant service account executed a process at the time of deletion. Could you please advise what information we should check next to investigate this further? For example: Are there any other logs that may show smart service execution or group deletion activity? Is there a way to identify which process model, rule, or API call deleted the group? Are there audit records or system logs that can help trace the source of the deletion? Any guidance would be appreciated. Thank you. 必要であれば次に、 もっと短くした版 よりフォーマルでサポート向けの版 「質問を1つに絞った版」 のどれかに整えます。 必要なら、この内容をさらに短くして投稿しやすい形にします。https://community.appian.com/discussions/f/general/39790/export-sql-to-excel-smart-service-issue-after-appian-upgrade-to-25-3/154764Tue, 02 Jun 2026 11:13:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b1e5a7a9-9c5b-4513-a120-be36972286e5kiranjorwekarYes nirupamaanuragt , it is working fine in my application. No issues or no slowness etc.https://community.appian.com/discussions/f/general/39790/export-sql-to-excel-smart-service-issue-after-appian-upgrade-to-25-3/154763Tue, 02 Jun 2026 10:42:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:5143d9c3-2473-49c7-bd55-473f1570191enirupamaanuragtkiranjorwekar Is this issue resolved by solutions recommended or any other option is used to fix the issue you have experience with column alias.https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154762Tue, 02 Jun 2026 10:37:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:f7a590a7-f5c6-44ed-bf62-f195f56bda46Stefan HelzleA deployment does never delete an object. The deployment account should not be allowed to log in to the Appian UI. There is a log file that logs all user authentications.https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154761Tue, 02 Jun 2026 09:04:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:bce5e73a-0ab4-4b3c-a81c-9ee272ae8d1bKeizo WatsujiHello Harsha, Thank you for your response. I’d like to add one clarification: in my previous post, I did not explicitly mention that the user account shown in the log was our deployment account. Because of that, the situation may not have been fully clear. To restate the issue more precisely: An application deployed to production did not work correctly. We found that the failure was caused by a missing user group. In deletion.log , we confirmed that the group was deleted by our deployment-related account. The problem is that we could not find any deployment record at that timestamp. My question is: What is the recommended way to investigate whether someone manually deleted the group using the deployment account? For example: Are there any logs or audit records other than deletion.log and design_objects.csv that could help identify the action more precisely? Is there any way to trace the source of the deletion activity, such as the UI action, process execution, or user session? If the deployment account was used interactively, is there any record that can show who accessed it or from where? Any guidance would be greatly appreciated. Thank you.https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deployment/154760Tue, 02 Jun 2026 06:24:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:a0948f16-8932-4e9a-ab79-cec19c298715Harsha SharmaDeletions are done manually or via a process/rule (using Delete Group smart service) , its is not feasible to delete a group as part of deployments. So check in your team whoever has the credentials for deployment user - most likely someone deleted this group from Appian Designer. Apart from deletion.log you can check the design_objects.csv as well for details but apart from timestamp and who did what action, which you already know - I am afraid you wont be able to get more information further. I would suggest check with your team internally about this.https://community.appian.com/discussions/f/administration/40472/user-group-was-deleted-by-the-user-for-deploymentTue, 02 Jun 2026 03:31:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7310a7ca-4678-4df6-9f17-b2b4062fca2aKeizo WatsujiHello, We experienced an issue where an application deployed to the production environment did not work correctly. After investigation, we found that the process failed because a required user group was missing. We further checked deletion.log and found that the deployment service account appears to have deleted the group. Log excerpt: 2026-05-29 10:18:57,597 [http-nio-8080-exec-28] INFO com.appiancorp.common.logging.DeleteLogger - Successful deletion of objects: id=3126; types=group; names=["xxxx"]; deleted by user=[xxxx]. However, we could not find any deployment record corresponding to this timestamp. My question is: Is there a way to trace the actual operation performed by the deployment user account, even if there is no deployment record at that time? Any guidance would be appreciated. Thank you.https://community.appian.com/discussions/f/general/40469/unable-to-use-mentions-in-a-eventhistorylistfield/154757Mon, 01 Jun 2026 10:34:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e4906b29-6a17-43ab-bc2b-e141595edf71Yogi PatelStefan Helzle and Shubham Aware thanks for your inputs. Yes, it is working after adding the mentionableUsers attribute. I initially thought this was an optional attribute used only when we need to restrict mentionable users. Regards,https://community.appian.com/discussions/f/best-practices/40189/i-want-to-create-custom-hub-for-my-4-applications-where-user-can-create-request-view-the-request-work-on-assigned-tasks-how-can-i-do-please-suggest-me-the-possible-approach/154756Mon, 01 Jun 2026 10:30:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ec4ff222-ffcc-4585-b6e9-972cec5ee1b7vedantd425564Hi Harsha, Thanks for the help , It is working but we need to write expression rules & we need to each and every process model to update the master record type information, I want to know what will be the best fit for this approach , should we create record actions for each approval and update master table in each process model of that record actions, or should we go with user input tasks approach for the each approvals & In hub application we can display task reporthttps://community.appian.com/discussions/f/data/40471/duplicate-record-type-names-can-be-created---is-this-intended-behavior/154755Mon, 01 Jun 2026 09:49:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:44b5c56c-308f-4182-900c-5729cc63d199Shubham AwareSame-named record types are allowed, but you shouldn't design that way. Objects are identified by UUID, not name, so duplicates are technically valid. It useful for versioning, cross-app namespaces, or imported objects. Since only the name shows, duplicates are hard to distinguish visually; clicking the reference confirms the bound object. UUID is the only unique identifier, so the safeguard is a naming convention with prefixes.https://community.appian.com/discussions/f/data/40471/duplicate-record-type-names-can-be-created---is-this-intended-behaviorMon, 01 Jun 2026 09:22:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b4b6691c-dd2f-48ea-b76c-61ad9ef2e4d6bhuvanHi Appians, I noticed that I am able to create multiple record types with the exact same name. I tested this with both the same data stores with same/different tables from database, and the record types were created successfully without any validation error. This raised a few questions: Is it expected and valid behavior for multiple record types to share the same name? If duplicate names are allowed, what is the intended use case for this design? When configuring integrations, mappings, or other features that reference a record type, how can users reliably identify which record type is being used if multiple record types have the same name? Is there an internal unique identifier that the platform uses behind the scenes, and should users rely on that instead of the display name? (Other than UUID) I would appreciate any clarification on the expected behavior and recommended best practices. Thank you.record typehttps://community.appian.com/discussions/f/general/40468/regarding-system-logs/154753Mon, 01 Jun 2026 07:10:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ea78781c-25c0-431c-bd6b-7b00a60d9755lalithyak07Thank you Shubham Awarehttps://community.appian.com/discussions/f/general/40468/regarding-system-logs/154752Mon, 01 Jun 2026 06:57:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e71dfef8-9990-4812-b723-6152d17b7fa3lalithyak07yes i do took the backup for other application which we want to test, but i don't understand how these object are deleted which is not related to that particular applicationhttps://community.appian.com/discussions/f/administration/40467/query-admin-console-setting-info-in-an-appian-process-interface/154751Mon, 01 Jun 2026 06:20:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:5134ecce-1748-4217-a7f2-c35b1a01fc59Shubham AwareNo, there's no supported way to query Admin Console values from a process/interface, and no standard plug-in exposes them. Best practice is to store it in a constant (or config table) and keep it in sync manually.