/events/b/appian-q4-2020-conference-sessions/posts/swift-and-appian-case-resolution---the-new-normal-for-global-payment-investigations-breakout-session-theatreWhile global payments continue to grow at a steady rate, exceptions and investigations (E&I) cause friction that slows down the payment process. Approximately 2%-10% of payments lead to an inquiry, resulting in long resolution times, lack of tra...en-USTelligent Community 12