Symptoms After updating a constant that is used to determine when or how often a process model should trigger, the process model relying on the constant does not pick up on an updated constant value. For example, if using a numeric constant to trigger...

The purpose of this article is to answer some of the common questions when migrating the Appian application from Windows to Linux or vice-versa. Table of Contents: Is it possible to migrate the Appian application from Windows to Linux or vice-versa...

Symptoms In a process report that has a column reporting the process model version, the version number shown in the column is incorrect. Cause This issue has been reported to the Appian Product Team. The reference number for this issue is AN-75970...

Purpose The purpose of this article is to answer common questions involved with cloning an Appian Cloud site for troubleshooting purposes. Table of Contents: What is a clone? Why does Appian Support request to create a clone? Who has access...

Symptoms An interface loads in /design with the following error: One or both of the following errors are also present in the application server log: ERROR com.appiancorp.sail.BindingsEncryptionHelper - Caught context exception: java.io.IOException...

Symptoms When using Tomcat as the application server and a supported version of Oracle as the database, the application server fails to start with the following error in the logs: WARNING [localhost-startStop-1] org.apache.naming.NamingContext.lookup...

Purpose In some scenarios, the system administrator might not want users to be notified when their username has been changed. Customers can turn off this alert using one of the approaches mentioned below. Instructions Option 1: Turn Off the Alert...

Symptoms When starting Appian after an upgrade, the data server fails to start with the following error in <APPIAN_HOME>/logs/data-server/data-server.log : Failed to replay from transaction log (Kafka) {"pid": XXXX, "error"...

Symptoms In the <APPIAN_HOME>/logs directory, the db_PX* engine logs contain an error similar to the following one: "ERROR .a.noa "Activity 1589: 'SUB_PROC', Process 2387: '<PROCESS_NAME>', Node instance 1558...

Symptoms When attempting to trigger a process with an email that contains an attachment, the process does not start. The following error is seen in the logs: ERROR:EVAL:@reason=Invalid bean property name 'Attachments' (valid properties are...