Building Effective Program Governance

As organizations expand their usage of Appian--moving from developing a single Appian application to managing multiple Appian-enabled transformation initiatives--organizations look to develop program level governance and management practices to help the address some common questions and concerns, including:

  • Demand for Appian enabled-projects is increasing. How do we sense and prioritize incoming project requests?
  • How do we ensure we’re getting value from our investment? How do we accelerate value delivery?
  • How can we ensure our applications are designed well, built effectively and can be maintained after release?
  • How do we ensure the Appian platform remains healthy over the long-term?

Therefore, leading organizations develop program level governance practices with three key outcome objectives in mind:

  1. Accelerate Speed: Specifically related to decision making and delivery, this is achieved by driving reuse, promoting best practice sharing and reducing build errors
  2. Drive Value: Focus Appian resources on the highest value opportunities by effectively prioritizing incoming requests, aligning projects to corporate priorities and assessing project impact
  3. Manage Risk: Reduce the likelihood of performance issues through measuring and monitoring platform health and establishing standards for project and applications lifecycle management.

A common approach to achieving the governance ambitions outlined above is the creation of a Center of Excellence (CoE). While there are many different approaches to scoping a CoE, outlined below are some of the most important characteristics of effective ones.

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