KB-1631 Data server fails to start due to 5000 milliseconds timeout

Parmida Borhani — Thu, 02 Aug 2018 21:30:48 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 8/2/2018 9:30:48 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400.log:

ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: java.lang.IllegalStateException: Unable to kill data-server component using d:\appian\data-server\bin\..\lib\scripts\kill-component.bat at com.appian.data.server.Watchdog.killComponent(Watchdog.java:549) at com.appian.data.server.Watchdog.heal(Watchdog.java:263) at com.appian.data.server.Watchdog.healOnStart(Watchdog.java:208) at com.appian.data.server.Watchdog.startup(Watchdog.java:135) at com.appian.data.server.Watchdog.main(Watchdog.java:687) Caused by: java.util.concurrent.TimeoutException: Timed out waiting for java.lang.ProcessImpl@e3cee7b to finish, timeout: 5000 milliseconds, executed command [d:\appian\data-server\bin\..\lib\scripts\kill-component.bat, hs] at org.zeroturnaround.exec.ProcessExecutor.newTimeoutException(ProcessExecutor.java:1079) at org.zeroturnaround.exec.ProcessExecutor.waitFor(ProcessExecutor.java:1042) at org.zeroturnaround.exec.ProcessExecutor.execute(ProcessExecutor.java:860) at com.appian.data.server.Watchdog.killComponent(Watchdog.java:547)

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 18.1 and 18.2.

Last Reviewed: July 2018

Tags: known issues, fixed issues, data-server, infrastructure

KB-1631 Data server fails to start due to 5000 milliseconds timeout

Parmida Borhani — Fri, 03 Aug 2018 01:30:00 GMT

Revision 5 posted to Appian Knowledge Base by Parmida Borhani on 8/3/2018 1:30:00 AM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400.log:

ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: java.lang.IllegalStateException: Unable to kill data-server component using d:\appian\data-server\bin\..\lib\scripts\kill-component.bat at com.appian.data.server.Watchdog.killComponent(Watchdog.java:549) at com.appian.data.server.Watchdog.heal(Watchdog.java:263) at com.appian.data.server.Watchdog.healOnStart(Watchdog.java:208) at com.appian.data.server.Watchdog.startup(Watchdog.java:135) at com.appian.data.server.Watchdog.main(Watchdog.java:687) Caused by: java.util.concurrent.TimeoutException: Timed out waiting for java.lang.ProcessImpl@e3cee7b to finish, timeout: 5000 milliseconds, executed command [d:\appian\data-server\bin\..\lib\scripts\kill-component.bat, hs] at org.zeroturnaround.exec.ProcessExecutor.newTimeoutException(ProcessExecutor.java:1079) at org.zeroturnaround.exec.ProcessExecutor.waitFor(ProcessExecutor.java:1042) at org.zeroturnaround.exec.ProcessExecutor.execute(ProcessExecutor.java:860) at com.appian.data.server.Watchdog.killComponent(Watchdog.java:547)

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: July 2018

Tags: known issues, fixed issues, data-server, infrastructure

DRAFT KB-XXXX Data server fails to start due to 5000 milliseconds timeout

Parmida Borhani — Thu, 02 Aug 2018 21:29:09 GMT

Revision 4 posted to Appian Knowledge Base by Parmida Borhani on 8/2/2018 9:29:09 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400.log:

ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: java.lang.IllegalStateException: Unable to kill data-server component using d:\appian\data-server\bin\..\lib\scripts\kill-component.bat at com.appian.data.server.Watchdog.killComponent(Watchdog.java:549) at com.appian.data.server.Watchdog.heal(Watchdog.java:263) at com.appian.data.server.Watchdog.healOnStart(Watchdog.java:208) at com.appian.data.server.Watchdog.startup(Watchdog.java:135) at com.appian.data.server.Watchdog.main(Watchdog.java:687) Caused by: java.util.concurrent.TimeoutException: Timed out waiting for java.lang.ProcessImpl@e3cee7b to finish, timeout: 5000 milliseconds, executed command [d:\appian\data-server\bin\..\lib\scripts\kill-component.bat, hs] at org.zeroturnaround.exec.ProcessExecutor.newTimeoutException(ProcessExecutor.java:1079) at org.zeroturnaround.exec.ProcessExecutor.waitFor(ProcessExecutor.java:1042) at org.zeroturnaround.exec.ProcessExecutor.execute(ProcessExecutor.java:860) at com.appian.data.server.Watchdog.killComponent(Watchdog.java:547)

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: July 2018

Tags: known issues, fixed issues, data-server, infrastructure

DRAFT KB-XXXX Data server fails to start due to 5000 milliseconds timeout

Viet Nguyen — Thu, 02 Aug 2018 09:35:59 GMT

Revision 3 posted to Appian Knowledge Base by Viet Nguyen on 8/2/2018 9:35:59 AM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400 log:

ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: java.lang.IllegalStateException: Unable to kill data-server component using d:\appian\data-server\bin\..\lib\scripts\kill-component.bat at com.appian.data.server.Watchdog.killComponent(Watchdog.java:549) at com.appian.data.server.Watchdog.heal(Watchdog.java:263) at com.appian.data.server.Watchdog.healOnStart(Watchdog.java:208) at com.appian.data.server.Watchdog.startup(Watchdog.java:135) at com.appian.data.server.Watchdog.main(Watchdog.java:687) Caused by: java.util.concurrent.TimeoutException: Timed out waiting for java.lang.ProcessImpl@e3cee7b to finish, timeout: 5000 milliseconds, executed command [d:\appian\data-server\bin\..\lib\scripts\kill-component.bat, hs] at org.zeroturnaround.exec.ProcessExecutor.newTimeoutException(ProcessExecutor.java:1079) at org.zeroturnaround.exec.ProcessExecutor.waitFor(ProcessExecutor.java:1042) at org.zeroturnaround.exec.ProcessExecutor.execute(ProcessExecutor.java:860) at com.appian.data.server.Watchdog.killComponent(Watchdog.java:547)

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: July 2018

Tags: known issues, fixed issues, data-server, infrastructure

DRAFT KB-XXXX Data server fails to start due to 5000 milliseconds timeout

Viet Nguyen — Wed, 01 Aug 2018 10:07:02 GMT

Revision 2 posted to Appian Knowledge Base by Viet Nguyen on 8/1/2018 10:07:02 AM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400 log:

ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: java.lang.IllegalStateException: Unable to kill data-server component using d:\appian\data-server\bin\..\lib\scripts\kill-component.bat at com.appian.data.server.Watchdog.killComponent(Watchdog.java:549) at com.appian.data.server.Watchdog.heal(Watchdog.java:263) at com.appian.data.server.Watchdog.healOnStart(Watchdog.java:208) at com.appian.data.server.Watchdog.startup(Watchdog.java:135) at com.appian.data.server.Watchdog.main(Watchdog.java:687) Caused by: java.util.concurrent.TimeoutException: Timed out waiting for java.lang.ProcessImpl@e3cee7b to finish, timeout: 5000 milliseconds, executed command [d:\appian\data-server\bin\..\lib\scripts\kill-component.bat, hs] at org.zeroturnaround.exec.ProcessExecutor.newTimeoutException(ProcessExecutor.java:1079) at org.zeroturnaround.exec.ProcessExecutor.waitFor(ProcessExecutor.java:1042) at org.zeroturnaround.exec.ProcessExecutor.execute(ProcessExecutor.java:860) at com.appian.data.server.Watchdog.killComponent(Watchdog.java:547)

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Appian 18.1 Hotfix E
Appian 18.2 Hotfix B
Appian 18.3

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

Affected Versions

This article applies to Appian 18.1 and later.

Last Reviewed: July 2018

Tags: fixed issues, data-server, infrastructure

DRAFT KB-XXXX Data server fails to start due to 5000 milliseconds timeout

Viet Nguyen — Mon, 23 Jul 2018 21:22:10 GMT

Revision 1 posted to Appian Knowledge Base by Viet Nguyen on 7/23/2018 9:22:10 PM

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

The data server fails to start, throwing the following error in the wd-5400 log:

Cause

This issue has been addressed via AN-109156 in the following hotfixes/versions:

Appian 18.2 Hotfix *
Appian 18.3

Action

Apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Workaround

Affected Versions

This article applies to Appian 18.2.

Last Reviewed: July 2018