KB-1640 Self-signed certificate with encrypted private key fails to import in the Administration Console

Parmida Borhani — Wed, 08 Aug 2018 21:28:21 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 8/8/2018 9:28:21 PM

Symptoms

When attempting to import a self-signed certificate with an encrypted private key on either the SAML configuration page or the Client Certificates page, the certificate does not import and throws the following message even though the entered password is correct:

"Failed to import certificate."

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Either generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here, or generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, integration, admin console, authentication, Certificates

KB-1640 Self-signed certificate with encrypted private key fails to import in the Administration Console

Jordan Horwat — Wed, 08 Aug 2018 17:49:48 GMT

Revision 5 posted to Appian Knowledge Base by Jordan Horwat on 8/8/2018 5:49:48 PM

Symptoms

"Failed to import certificate."

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Either generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here, or generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, integration, admin console, Certificates

KB-1640 Self-signed certificate with encrypted private key fails to import in the Administration Console

Jordan Horwat — Wed, 08 Aug 2018 13:49:48 GMT

Revision 4 posted to Appian Knowledge Base by Jordan Horwat on 8/8/2018 1:49:48 PM

Symptoms

"Failed to import certificate."

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Either generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here, or generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, integration, admin console, Certificates

KB-XXXX Self-signed certificate with encrypted private key fails to import in the Administration Console

Cali Nelson — Wed, 08 Aug 2018 13:43:28 GMT

Revision 3 posted to Appian Knowledge Base by Cali Nelson on 8/8/2018 1:43:28 PM

Symptoms

"Failed to import certificate."

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Either generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here, or generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, integration, admin console, Certificates

KB-XXXX Self-signed certificate with encrypted private key fails to import in the Administration Console

Cali Nelson — Wed, 01 Aug 2018 21:28:24 GMT

Revision 1 posted to Appian Knowledge Base by Cali Nelson on 8/1/2018 9:28:24 PM

Symptoms

When attempting to import a self-signed certificate with an encrypted private key on either the SAML configuration page or the Client Certificates page, the certificate does not import and throws a "Failed to import certificate." error even though the entered password is correct:

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here.
Generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, admin console, Certificates

KB-XXXX Self-signed certificate with encrypted private key fails to import in the Administration Console

Cali Nelson — Wed, 01 Aug 2018 17:30:31 GMT

Revision 2 posted to Appian Knowledge Base by Cali Nelson on 8/1/2018 5:30:31 PM

Symptoms

When attempting to import a self-signed certificate with an encrypted private key on either the SAML configuration page or the Client Certificates page, the certificate does not import and throws a

"Failed to import certificate."

error even though the entered password is correct:

Cause

As noted in KB-1108, Appian does not support self-signed certificates with an encrypted private key created with OpenSSL 1.1.0.

Action

Generate the self-signed certificate using OpenSSL 1.0.1 or 1.0.2 package, freely available here.
Generate a self-signed certificate without an encrypted private key.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: SAML, admin console, Certificates