KB-1662 Installing Appian on Linux fails with "bad end of central directory record" error

Jordan Horwat — Wed, 22 Aug 2018 13:26:44 GMT

Current Revision posted to Appian Knowledge Base by Jordan Horwat on 8/22/2018 1:26:44 PM

Symptoms

Installing Appian on a Linux OS fails with the following error during the installation process:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

The two known reasons for this issue are as follows:

There was a problem with the way that the Appian installer file was copied to the Linux host server.
There is no space left in the /usr/tmp/ directory at the time of the attempted Appian installation.

Action

Perform the following actions depending on the determined cause above:

Re-copy the installer file as a user with the right permissions on the Linux host server and test again.
Ensure there is enough free space in the /usr/tmp directory.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-1662 Installing Appian on Linux fails with "bad end of central directory record" error

Jordan Horwat — Wed, 22 Aug 2018 09:26:32 GMT

Revision 9 posted to Appian Knowledge Base by Jordan Horwat on 8/22/2018 9:26:32 AM

Symptoms

Installing Appian on a Linux OS fails with the following error during the installation process:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

The two known reasons for this issue are as follows:

There was a problem with the way that the Appian installer file was copied to the Linux host server.
There is no space left in the /usr/tmp/ directory at the time of the attempted Appian installation.

Action

Perform the following actions depending on the determined cause above:

Re-copy the installer file as a user with the right permissions on the Linux host server and test again.
Ensure there is enough free space in the /usr/tmp directory.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Tue, 21 Aug 2018 16:42:33 GMT

Revision 8 posted to Appian Knowledge Base by Tejas Kargutkar on 8/21/2018 4:42:33 PM

Symptoms

Installing Appian on a Linux OS fails with the following error during the installation process:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

The two known reasons for this issue are as follows:

There was a problem with the way that the Appian installer file was copied to the Linux host server.
There is no space left in the /usr/tmp/ directory at the time of the attempted Appian installation

Action

Perform the following actions depending on the determined cause above:

Re-copy the installer file as a user with the right permissions on the Linux host server and test again.
Ensure there is enough free space in the /usr/tmp directory

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Tue, 14 Aug 2018 17:08:57 GMT

Revision 7 posted to Appian Knowledge Base by Tejas Kargutkar on 8/14/2018 5:08:57 PM

Symptoms

Installing Appian on a Linux OS fails with the following error during the installation process:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

The two known reasons for this issue are as follows:

There was a problem with the way that the Appian installer file was copied to the Linux host server.
There is no space left in the /usr/tmp/ directory at the time of the attempted Appian installation

Action

Perform the following actions depending on the determined cause above:

Re-copy the installer file as a root user on the Linux host server and test again.
Expand the volume for the /usr/tmp/ directory.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Tue, 14 Aug 2018 16:43:59 GMT

Revision 6 posted to Appian Knowledge Base by Tejas Kargutkar on 8/14/2018 4:43:59 PM

Symptoms

Installing Appian on a Linux OS fails with the following error:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

The two known reasons for this issue are as follows:

This issue can be related to how the Appian installer file was copied to the Linux host server.
There would be no space left in the /usr/tmp/ directory during the Appian installation.

Action

Depending on the cause, try the following resolutions:

Re-copy the installer file as a root user on the Linux host server and test again.
If the issue is due to /usr/tmp directory being full then proceed to expand the volume for the /tmp directory.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Mon, 13 Aug 2018 16:08:36 GMT

Revision 5 posted to Appian Knowledge Base by Tejas Kargutkar on 8/13/2018 4:08:36 PM

Symptoms

Installing Appian on a Linux OS fails with the following error:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

Following are the two known reasons for this issue:

This issue can be related to how the Appian installer file was copied to the Linux host server.
There would be no space left in the /usr/tmp/ directory during the Appian installation.

Action

Depending on the cause, try the following resolutions:

Re-copy the installer file as a root user on the Linux host server and test again.
If the issue is due to /usr/tmp directory being full then proceed to expand the volume for the /tmp directory

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Mon, 13 Aug 2018 11:38:39 GMT

Revision 4 posted to Appian Knowledge Base by Tejas Kargutkar on 8/13/2018 11:38:39 AM

Symptoms

Installing Appian on a Linux OS fails with the following error:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

This issue is related to how the Appian installer file was copied to the Linux host server.

Action

Re-copy the installer file as a root user on the Linux host server and test again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Mon, 13 Aug 2018 11:33:37 GMT

Revision 3 posted to Appian Knowledge Base by Tejas Kargutkar on 8/13/2018 11:33:37 AM

Symptoms

Installing Appian on a Linux OS fails with the following error:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile
bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

This issue is related to how the Appian installer file was copied to the Linux host server.

Action

Re-copy the installer file as a root user on the Linux server and test again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Mon, 13 Aug 2018 11:33:15 GMT

Revision 2 posted to Appian Knowledge Base by Tejas Kargutkar on 8/13/2018 11:33:15 AM

Symptoms

Installing Appian on a Linux OS fails with the following error:

Installing x86 Data Files... 
Error in action ExecuteAction 
Error in action UnzipFile

bad end of central directory record
 while executing
"zvfs::mount $zip $mnt"
 (procedure "::InstallJammer::actions::UnzipFile" line 12)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
 (procedure "::InstallJammer::actions::ExecuteAction" line 35)
 invoked from within
"::InstallJammer::actions::$component $this"
 while executing
"$obj execute"
 (procedure "::InstallJammer::ExecuteActions" line 62)
 invoked from within
"::InstallJammer::ExecuteActions Console"
 (procedure "::InstallJammer::InstallMain" line 11)
 invoked from within
"::InstallJammer::InstallMain"
 (procedure "ThemeMain" line 2)
 invoked from within
"ThemeMain "
 invoked from within
"if {![info exists ::InstallJammer]} { ThemeMain }"
 (file "/installkitvfs/main.tcl" line 24229)

Cause

This issue is related to how the Appian installer file was copied to the Linux host server.

Action

Re-copy the installer file as a root user on the Linux server and test again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: installation, linux, infrastructure

DRAFT KB-XXXX Installing Appian on Linux fails with "bad end of central directory record" error

Tejas Kargutkar — Fri, 10 Aug 2018 17:44:31 GMT

Revision 1 posted to Appian Knowledge Base by Tejas Kargutkar on 8/10/2018 5:44:31 PM

test