KB-1693 JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a hotfix

Jordan Horwat — Wed, 05 Sep 2018 17:29:25 GMT

Current Revision posted to Appian Knowledge Base by Jordan Horwat on 9/5/2018 5:29:25 PM

Symptoms

After deploying a hotfix, JBoss fails with an error of the following type:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

However, when the hotfix application is reverted, JBoss starts up as expected.

Upon further troubleshooting, it is determined that the deleteFiles.bat|sh shipped with the hotfix is unable to delete JAR files present in <APPIAN_HOME> directory, causing a class conflict issue.

Cause

The issue is caused by one of the following:

The hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The hotfix contents were extracted under <APPIAN_HOME>, but the working directory in which the script is executed is not <APPIAN_HOME>.
The user running the script does not have the permissions to delete the files in <APPIAN_HOME>.

Action

Perform one of the following actions depending on the cause:

Move the deleteFiles.bat|sh script to the <APPIAN_HOME> directory.
Navigate to <APPIAN_HOME> and then execute the deleteFiles.bat|sh script.
Update the user permissions and run the script again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a hotfix

Jordan Horwat — Thu, 30 Aug 2018 16:54:16 GMT

Revision 12 posted to Appian Knowledge Base by Jordan Horwat on 8/30/2018 4:54:16 PM

Symptoms

After deploying a hotfix, JBoss fails with an error of the following type:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

However, when the hotfix application is reverted, JBoss starts up as expected.

Cause

The issue is caused by one of the following:

The hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The hotfix contents were extracted under <APPIAN_HOME>, but the working directory in which the script is executed is not <APPIAN_HOME>.
The user running the script does not have the permissions to delete the files in <APPIAN_HOME>.

Action

Perform one of the following actions depending on the cause:

Move the deleteFiles.bat|sh script to the <APPIAN_HOME> directory.
Navigate to <APPIAN_HOME> and then execute the deleteFiles.bat|sh script.
Update the user permissions and run the script again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Thu, 30 Aug 2018 08:55:46 GMT

Revision 11 posted to Appian Knowledge Base by Tejas Kargutkar on 8/30/2018 8:55:46 AM

Symptoms

After deploying a hotfix, JBoss fails with an error of the following type:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

However, when the hotfix application is reverted, JBoss starts up as expected.

Cause

The issue is caused by one of the following:

The hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The hotfix contents were extracted under <APPIAN_HOME>, but the working directory in which the script is executed is not <APPIAN_HOME>.
The user running the script does not have the permissions to delete the files in <APPIAN_HOME>.

Action

Perform one of the following actions depending on the cause:

Move the deleteFiles.bat|sh script to the <APPIAN_HOME> directory.
Navigate to <APPIAN_HOME> and then execute the deleteFiles.bat|sh script.
Update the user permissions and run the script again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Thu, 30 Aug 2018 08:55:33 GMT

Revision 10 posted to Appian Knowledge Base by Tejas Kargutkar on 8/30/2018 8:55:33 AM

Symptoms

After deploying a hotfix, JBoss fails with an error of the following type:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

However, when the hotfix application is reverted, JBoss starts up as expected.

Cause

The issue is caused by one of the following:

The hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The hotfix contents were extracted under <APPIAN_HOME>, but the working directory in which the script is executed is not <APPIAN_HOME>.
The user running the script does not have the permissions to delete the files in <APPIAN_HOME>.

Action

Perform one of the following actions depending on the cause:

Move the deleteFiles.bat|sh script to the <APPIAN_HOME> directory.
Navigate to <APPIAN_HOME> and then execute the deleteFiles.bat|sh script.
Update the user permissions and run the script again.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Jordan Horwat — Wed, 29 Aug 2018 17:12:57 GMT

Revision 9 posted to Appian Knowledge Base by Jordan Horwat on 8/29/2018 5:12:57 PM

Symptoms

After deploying a hotfix, JBoss fails with an error of the following type:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

However, when the hotfix application is reverted, JBoss starts up as expected.

Cause

The issue is caused by one of the following:

The hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The hotfix contents were extracted under <APPIAN_HOME>, but the working directory in which the script is executed is not <APPIAN_HOME>.

Action

Perform one of the following actions depending on the cause:

Move the deleteFiles.bat|sh script to the <APPIAN_HOME> directory.
Navigate to <APPIAN_HOME> and then execute the deleteFiles.bat|sh script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 18:02:10 GMT

Revision 1 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 6:02:10 PM

Symptoms

Jboss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError

Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted.

deleteFiles.sh script is unable to delete older jar files present in AE_HOME

Cause

deletFiles script is not being executed from under AE_HOME.

Action

Move deleteFiles script under AE_HOME and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 15:22:37 GMT

Revision 8 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 3:22:37 PM

Symptoms

JBoss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted

On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory causing a class conflict issue.

Cause

The issue can be related to one of the following:

The Hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The Hotfix contents were extracted under <APPIAN_HOME> but the present working directory from where the script is executed is not <APPIAN_HOME>.

Action

Depending on the cause, either move deleteFiles.bat|sh script under <AE_HOME> or navigate to <AE_HOME> and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 15:20:33 GMT

Revision 7 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 3:20:33 PM

Symptoms

JBoss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted

On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory causing a class conflict issue.

Cause

The issue can be related to one of the following:

The Hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The Hotfix contents were extracted under <APPIAN_HOME> but the present working directory from where the script is executed is not <APPIAN_HOME>.

Action

Depending on the cause, either move deleteFiles.bat|sh script under <AE_HOME> OR navigate to <AE_HOME> and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 15:20:16 GMT

Revision 6 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 3:20:16 PM

Symptoms

JBoss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted

On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory causing a class conflict issue.

Cause

The issue can be one related to one of the following:

The Hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deleteFiles.bat|sh script is not present directly under <APPIAN_HOME>.
The Hotfix contents were extracted under <APPIAN_HOME> but the present working directory from where the script is executed is not <APPIAN_HOME>.

Action

Depending on the cause, either move deleteFiles.bat|sh script under <AE_HOME> OR navigate to <AE_HOME> and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 15:18:24 GMT

Revision 5 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 3:18:24 PM

Symptoms

Jboss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted

On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory.

Cause

The issue can be one related to one of the following:

The Hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deletFiles script is not present directly under <APPIAN_HOME>.
The Hotfix contents were extracted under <APPIAN_HOME> but the present working directory from where the script is executed is not <APPIAN_HOME>.

Action

Depending on the cause, either move deleteFiles.bat|sh script under <AE_HOME> OR navigate to <AE_HOME> and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

Tags: infrastructure, hotfix

DRAFT KB-XXXX JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 15:12:44 GMT

Revision 4 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 3:12:44 PM

Symptoms

Jboss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted.
On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory.

Cause

The issue can be one related to one of the following:

The Hotfix contents were not extracted directly under <APPIAN_HOME>, which means the deletFiles script is not present directly under <APPIAN_HOME>.
The Hotfix contents were extracted under <APPIAN_HOME> but the script was run from a location different than <APPIAN_HOME>. For example executing the following from a non <APPIAN_HOME> location will fail:/<APPIAN_HOME>/deleteFiles.sh

Action

Move deleteFiles script under AE_HOME and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 14:30:34 GMT

Revision 3 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 2:30:34 PM

Symptoms

Jboss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError
.
.
Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted.
On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory.

Cause

deletFiles script is not present under AE_HOME.

dele

Action

Move deleteFiles script under AE_HOME and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018

JBoss fails to deploy Appian with "NoSuchMethodError" after deploying a Hotfix

Tejas Kargutkar — Tue, 28 Aug 2018 14:30:13 GMT

Revision 2 posted to Appian Knowledge Base by Tejas Kargutkar on 8/28/2018 2:30:13 PM

Symptoms

Jboss fails with an error of the following type after deploying a Hotfix:

ERROR com.appiancorp.ix.diagnostics.Diagnostics - content SYSTEM_SYSRULES_util_showDialogOrPromptDialog 123471 The content [SYSTEM_SYSRULES_util_showDialogOrPromptDialog]/[123471] could not be transported. Cause: java.lang.NoSuchMethodError

Caused by: java.lang.NoSuchMethodError: com.appiancorp.core.expr.Lex.getTokens()Lcom/appiancorp/core/expr/TokenList

JBoss starts up as expected when the Hotfix application is reverted.
On further troubleshooting, deleteFiles.bat|sh shipped with the Hotfix is unable to delete jar files present in <APPIAN_HOME> directory.

Cause

deletFiles script is not present under AE_HOME.

dele

Action

Move deleteFiles script under AE_HOME and then execute the script.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018