<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>KB-1719 Document Viewer does not render documents in Firefox</title><link>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>KB-1719 Document Viewer does not render documents in Firefox</title><link>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox</link><pubDate>Wed, 19 Sep 2018 17:10:33 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c62805d2-f061-4a55-a4d8-ace0fca6c7ee</guid><dc:creator>Jordan Horwat</dc:creator><comments>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox#comments</comments><description>Current Revision posted to Appian Knowledge Base by Jordan Horwat on 9/19/2018 5:10:33 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;When using Firefox,&amp;nbsp;the &lt;a href="https://docs.appian.com/suite/help/latest/Document_Viewer_Component.html"&gt;Document Viewer&lt;/a&gt; component does not render the configured document and instead shows a blank box and the following error appears in the browser console:&lt;/p&gt;
&lt;pre class="code panel" style="border-width:1px;"&gt;Load denied by X-Frame-Options: https:&lt;span class="code-comment"&gt;//example.appiancloud-&lt;span class="code-keyword"&gt;static&lt;/span&gt;.com/ does not permit framing by https://example.appiancloud.com/suite/tempo/reports/view/71pLlw&lt;br /&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;h2 class="code panel" style="border-width:1px;"&gt;&lt;span class="code-comment"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This issue has been reported to the Appian Product Team. The reference number for this issue is&amp;nbsp;&lt;strong&gt;AN-113561&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class="code-comment"&gt;Install the&amp;nbsp;&lt;a class="external-link" title="Follow link" href="https://addons.mozilla.org/en-US/firefox/addon/ignore-x-frame-options-header/" rel="nofollow"&gt;Ignore X-Frame-Options Header&lt;/a&gt;&amp;nbsp;extension for Firefox.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span class="code-comment"&gt;Use Google Chrome.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This article applies to Appian 18.3.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Last Reviewed: September 2018&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: web browser, known issues, integration, firefox, open issues&lt;/div&gt;
</description></item><item><title>KB-XXXX Document Viewer does not render documents in Firefox</title><link>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox/revision/3</link><pubDate>Wed, 19 Sep 2018 09:54:18 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c62805d2-f061-4a55-a4d8-ace0fca6c7ee</guid><dc:creator>Cali Nelson</dc:creator><comments>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox#comments</comments><description>Revision 3 posted to Appian Knowledge Base by Cali Nelson on 9/19/2018 9:54:18 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;When using Firefox,&amp;nbsp;the &lt;a href="https://docs.appian.com/suite/help/latest/Document_Viewer_Component.html"&gt;Document Viewer&lt;/a&gt; component does not render the configured document and instead shows a blank box and the following error appears in the browser console:&lt;/p&gt;
&lt;pre class="code panel" style="border-width:1px;"&gt;Load denied by X-Frame-Options: https:&lt;span class="code-comment"&gt;//example.appiancloud-&lt;span class="code-keyword"&gt;static&lt;/span&gt;.com/ does not permit framing by https://example.appiancloud.com/suite/tempo/reports/view/71pLlw&lt;br /&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;h2 class="code panel" style="border-width:1px;"&gt;&lt;span class="code-comment"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This issue has been reported to the Appian Product Team. The reference number for this issue is&amp;nbsp;&lt;strong&gt;AN-113561&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Action&lt;/span&gt;&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;&lt;span class="code-comment"&gt;Install the&amp;nbsp;&lt;a class="external-link" title="Follow link" href="https://addons.mozilla.org/en-US/firefox/addon/ignore-x-frame-options-header/" rel="nofollow"&gt;Ignore X-Frame-Options Header&lt;/a&gt;&amp;nbsp;extension for Firefox.&lt;/span&gt;&lt;/li&gt;
&lt;li&gt;&lt;span class="code-comment"&gt;Use Google Chrome.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This article applies to Appian 18.3.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Last Reviewed: September 2018&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: web browser, known issues, integration, firefox, open issues&lt;/div&gt;
</description></item><item><title>KB-XXXX Document Viewer does not render documents in Firefox</title><link>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox/revision/1</link><pubDate>Tue, 04 Sep 2018 15:03:47 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c62805d2-f061-4a55-a4d8-ace0fca6c7ee</guid><dc:creator>Cali Nelson</dc:creator><comments>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox#comments</comments><description>Revision 1 posted to Appian Knowledge Base by Cali Nelson on 9/4/2018 3:03:47 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;When using Firefox,&amp;nbsp;the Document Viewer component does not render the configured document and instead shows a blank box and the following error appears in the browser console:&lt;/p&gt;
&lt;p class="code panel" style="border-width:1px;"&gt;Load denied by X-Frame-Options: https:&lt;span class="code-comment"&gt;//example.appiancloud-&lt;span class="code-keyword"&gt;static&lt;/span&gt;.com/ does not permit framing by https://example.appiancloud.com/suite/tempo/reports/view/71pLlw&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;
&lt;h2 class="code panel" style="border-width:1px;"&gt;&lt;span class="code-comment"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This issue has been reported to the Appian Product Team. The reference number for this issue is&amp;nbsp;&lt;strong&gt;AN-113561&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Workaround&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Install the&amp;nbsp;&lt;a class="external-link" title="Follow link" href="https://addons.mozilla.org/en-US/firefox/addon/ignore-x-frame-options-header/" rel="nofollow"&gt;Ignore X-Frame-Options Header&lt;/a&gt;&amp;nbsp;extension for Firefox.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This article applies to Appian 18.3.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Last Reviewed: September 2018&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: web browser, integration, firefox&lt;/div&gt;
</description></item><item><title>KB-XXXX Document Viewer does not render documents in Firefox</title><link>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox/revision/2</link><pubDate>Tue, 04 Sep 2018 11:03:58 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c62805d2-f061-4a55-a4d8-ace0fca6c7ee</guid><dc:creator>Cali Nelson</dc:creator><comments>https://community.appian.com/support/w/kb/1113/kb-1719-document-viewer-does-not-render-documents-in-firefox#comments</comments><description>Revision 2 posted to Appian Knowledge Base by Cali Nelson on 9/4/2018 11:03:58 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;When using Firefox,&amp;nbsp;the Document Viewer component does not render the configured document and instead shows a blank box and the following error appears in the browser console:&lt;/p&gt;
&lt;pre class="code panel" style="border-width:1px;"&gt;Load denied by X-Frame-Options: https:&lt;span class="code-comment"&gt;//example.appiancloud-&lt;span class="code-keyword"&gt;static&lt;/span&gt;.com/ does not permit framing by https://example.appiancloud.com/suite/tempo/reports/view/71pLlw&lt;br /&gt;&lt;/span&gt;&lt;/pre&gt;
&lt;h2 class="code panel" style="border-width:1px;"&gt;&lt;span class="code-comment"&gt;Cause&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This issue has been reported to the Appian Product Team. The reference number for this issue is&amp;nbsp;&lt;strong&gt;AN-113561&lt;/strong&gt;.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Workaround&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Install the&amp;nbsp;&lt;a class="external-link" title="Follow link" href="https://addons.mozilla.org/en-US/firefox/addon/ignore-x-frame-options-header/" rel="nofollow"&gt;Ignore X-Frame-Options Header&lt;/a&gt;&amp;nbsp;extension for Firefox.&lt;/span&gt;&lt;/p&gt;
&lt;h2&gt;&lt;span class="code-comment"&gt;Affected Versions&lt;/span&gt;&lt;/h2&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;This article applies to Appian 18.3.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="code-comment"&gt;Last Reviewed: September 2018&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: web browser, integration, firefox&lt;/div&gt;
</description></item></channel></rss>