KB-1723 IE7 document compatibility mode FAQ

Parmida Borhani — Sun, 30 Dec 2018 19:13:41 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 12/30/2018 7:13:41 PM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Table of Contents:

How do I know if my browser is using IE7 document compatibility mode?
Why does the browser use IE7 document compatibility mode?
Which browsers are compatible with Appian?
How do I prevent my browser from using IE7 document compatibility mode?

How do I know if my browser is using IE7 document compatibility mode?

In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Note that, although a meta tag might be present in the Portal environment indicating an a compatibility setting in Internet Explorer, other browsers such as Firefox or Chrome should load in the default standard compliance mode.

Why does the browser use IE7 document compatibility mode?

When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Which browsers are compatible with Appian?

A full list of compatible browsers can be found in the system requirements documentation.

How do I prevent my browser from using IE7 document compatibility mode?

Update the applications to use Tempo or Sites environments instead of Portal. Because Portal must use IE7 document mode to run, there is no way to run it without the browser appearing to emulate IE7 through IE7 document compatibility mode.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal, FAQ

KB-1723 IE7 document compatibility mode FAQ

Jordan Horwat — Wed, 12 Dec 2018 14:52:25 GMT

Revision 25 posted to Appian Knowledge Base by Jordan Horwat on 12/12/2018 2:52:25 PM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Table of Contents:

How do I know if my browser is using IE7 document compatibility mode?
Why does the browser use IE7 document compatibility mode?
Which browsers are compatible with Appian?
How do I prevent my browser from using IE7 document compatibility mode?

How do I know if my browser is using IE7 document compatibility mode?

In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Why does the browser use IE7 document compatibility mode?

When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Which browsers are compatible with Appian?

A full list of compatible browsers can be found in the system requirements documentation.

How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal, FAQ

KB-1723 IE7 document compatibility mode FAQ

Jordan Horwat — Wed, 12 Dec 2018 14:51:46 GMT

Revision 24 posted to Appian Knowledge Base by Jordan Horwat on 12/12/2018 2:51:46 PM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Table of Contents

How do I know if my browser is using IE7 document compatibility mode?
Why does the browser use IE7 document compatibility mode?
Which browsers are compatible with Appian?
How do I prevent my browser from using IE7 document compatibility mode?

How do I know if my browser is using IE7 document compatibility mode?

In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Why does the browser use IE7 document compatibility mode?

When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Which browsers are compatible with Appian?

A full list of compatible browsers can be found in the system requirements documentation.

How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal, FAQ

KB-1723 IE7 document compatibility mode FAQ

Jordan Horwat — Fri, 07 Dec 2018 15:09:13 GMT

Revision 23 posted to Appian Knowledge Base by Jordan Horwat on 12/7/2018 3:09:13 PM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

How do I know if my browser is using IE7 document compatibility mode?

In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Why does the browser use IE7 document compatibility mode?

When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Which browsers are compatible with Appian?

A full list of compatible browsers can be found in the system requirements documentation.

How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal, FAQ

KB-1723 IE7 document compatibility mode FAQ

Parmida Borhani — Tue, 25 Sep 2018 08:08:23 GMT

Revision 21 posted to Appian Knowledge Base by Parmida Borhani on 9/25/2018 8:08:23 AM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation.

Q: How do I prevent my browser from using IE7 document compatibility mode?

A: Update the applications to use Tempo or Sites environments instead of Portal. Because Portal must use IE7 document mode to run, there is no way to run it without the browser appearing to emulate IE7 through IE7 document compatibility mode.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

KB-1723 IE7 document compatibility mode FAQ

Parmida Borhani — Tue, 25 Sep 2018 04:10:24 GMT

Revision 22 posted to Appian Knowledge Base by Parmida Borhani on 9/25/2018 4:10:24 AM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation.

Q: How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal, FAQ

DRAFT KB-XXXX IE7 document compatibility mode FAQ

Parmida Borhani — Tue, 25 Sep 2018 04:07:37 GMT

Revision 20 posted to Appian Knowledge Base by Parmida Borhani on 9/25/2018 4:07:37 AM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: In Internet Explorer:

Open F12 Developer Tools.
Go to the "Emulation" tab.
Check the "Document mode" drop down menu.

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation.

Q: How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX IE7 document compatibility mode FAQ

Tom Ryan — Mon, 24 Sep 2018 23:59:51 GMT

Revision 19 posted to Appian Knowledge Base by Tom Ryan on 9/24/2018 11:59:51 PM

The purpose of this article is to provide answers to some common questions regarding the Internet Explorer browser automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: In Internet Explorer:

Open F12 Developer Tools
Go to the "Emulation" tab
Check the "Document mode" drop down menu

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode in order to ensure compatibility with the Portal environment.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation

Q: How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX IE7 document compatibility mode FAQ

Rebecca Jonas — Thu, 20 Sep 2018 14:52:49 GMT

Revision 18 posted to Appian Knowledge Base by Rebecca Jonas on 9/20/2018 2:52:49 PM

The purpose of this article is to provide answers to some common questions regarding browsers automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: In Internet Explorer:

Open F12 Developer Tools
Go to the "Emulation" tab
Check the "Document mode" drop down menu

Note that, although a meta tag might be present in Firefox or Chrome indicating that they are emulating IE7 through document compatibility mode, these browsers do not support IE document compatibility mode and, therefore, do not enforce this meta tag.

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode because Portal is not compatible with newer document modes.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation

Q: How do I prevent my browser from using IE7 document compatibility mode?

A: Update the applications to use Tempo/Sites instead of Portal. Because Portal must use IE7 document mode to run, there is no way to run it without the browser appearing to emulate IE7 through IE7 document compatibility mode.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX IE7 document compatibility mode with "Emulate IE7" tag FAQ

Rebecca Jonas — Tue, 18 Sep 2018 17:43:23 GMT

Revision 17 posted to Appian Knowledge Base by Rebecca Jonas on 9/18/2018 5:43:23 PM

The purpose of this article is to provide answers to some common questions regarding browsers automatically using IE7 document compatibility mode when accessing Portal.

Q: How do I know if my browser is using IE7 document compatibility mode?

A: Check if the following meta tag is present in the HTML source code of the browser:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Follow these steps to locate this meta tag:

In Google Chrome:

Enter Ctrl + Shift + I to open Developer Tools
In the "Elements" tab, expand the <head> tag to locate the meta tag

In Internet Explorer:

Open browser settings and select F12 Developer Tools
In the "DOM Explorer" tab, expand the <head> tag to locate the meta tag

In Firefox:

Open browser options and open the Web Developer menu
Select "Inspector"
In the "Inspector" tab, expand the <head> tag to locate the meta tag

Q: Why does the browser use IE7 document compatibility mode?

A: When using Portal, Appian automatically uses IE7 document mode because Portal is not compatible with newer document modes.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation

Q: How do I prevent my browser from using IE7 document compatibility mode?

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7 FAQ

Rebecca Jonas — Tue, 18 Sep 2018 13:50:23 GMT

Revision 16 posted to Appian Knowledge Base by Rebecca Jonas on 9/18/2018 1:50:23 PM

The purpose of this article is to provide answers to some common questions regarding browsers automatically emulating IE7 when accessing Portal.

Q: How do I know if my browser is emulating IE7?

A: Check if the following meta tag is present in the HTML source code of the browser:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Follow these steps to locate this meta tag:

In Google Chrome:

Enter Ctrl + Shift + I to open Developer Tools
In the "Elements" tab, expand the <head> tag to locate the meta tag

In Internet Explorer:

Open browser settings and select F12 Developer Tools
In the "DOM Explorer" tab, expand the <head> tag to locate the meta tag

In Firefox:

Open browser options and open the Web Developer menu
Select "Inspector"
In the "Inspector" tab, expand the <head> tag to locate the meta tag

Q: Why does the browser emulate IE7?

A: When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation

Q: How do I prevent my browser from emulating IE7?

A: Update the applications to use Tempo/Sites instead of Portal. Because Portal is not compatible with newer browsers, there is no way to run it without the browser emulating IE7.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7 FAQ

Rebecca Jonas — Tue, 18 Sep 2018 09:22:31 GMT

Revision 15 posted to Appian Knowledge Base by Rebecca Jonas on 9/18/2018 9:22:31 AM

The purpose of this article is to provide answers to some common questions regarding browsers automatically emulating IE7 when accessing Portal.

Q: How do I know if my browser is emulating IE7?

A: The following meta tag is present in the HTML source code of the browser:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Q: Why does the browser emulate IE7?

A: When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in the system requirements documentation

Q: How do I prevent my browser from emulating IE7?

A: Update the applications to use Tempo/Sites instead of Portal. Because Portal is not compatible with newer browsers, there is no way to run it without the browser emulating IE7.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7 FAQ

Rebecca Jonas — Mon, 17 Sep 2018 10:17:10 GMT

Revision 14 posted to Appian Knowledge Base by Rebecca Jonas on 9/17/2018 10:17:10 AM

The purpose of this article is to provide answers to some common questions regarding browsers automatically emulating IE7 when accessing Portal

Q: How do I know if my browser is emulating IE7?

A: The following meta tag is present in the HTML source code of the browser:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Q: Why does the browser emulate IE7?

A: When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in our system requirements documentation

Q: How do I prevent my browser from emulating IE7?

A: Update the applications to use Tempo/Sites instead of Portal. Because Portal is not compatible with newer browsers, there is no way to run it without the browser emulating IE7.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7 FAQ

Rebecca Jonas — Mon, 17 Sep 2018 10:14:31 GMT

Revision 13 posted to Appian Knowledge Base by Rebecca Jonas on 9/17/2018 10:14:31 AM

The purpose of this article is to provide answers to some common questions regarding browsers automatically emulating IE7 when accessing Portal

Q: How do I know if my browser is emulating IE7?

A: The following meta tag is present in the HTML source code of the browser:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Q: Why does the browser emulate IE7?

A: When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Q: Which browsers are compatible with Appian?

A: A full list of compatible browsers can be found in our system requirements documentation

Q: How do I prevent my browser from emulating IE7?

A: Update the applications to use Tempo/Sites instead of Portal. Because Portal is not compatible with newer browsers, there is no way to run it without the browser emulating IE7.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, internet explorer, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Thu, 06 Sep 2018 09:24:12 GMT

Revision 12 posted to Appian Knowledge Base by Rebecca Jonas on 9/6/2018 9:24:12 AM

Symptoms

The following meta tag is present in the HTML source code of the browser when using Portal, causing the browser to emulate IE7 and making it incompatible with systems that require newer versions of IE to be used:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites instead of Portal.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser, portal

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Thu, 06 Sep 2018 09:24:02 GMT

Revision 11 posted to Appian Knowledge Base by Rebecca Jonas on 9/6/2018 9:24:02 AM

Symptoms

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites instead of Portal.

Affected Versions

This article applies to all versions of Appian using Portal.

Last Reviewed: September 2018

Tags: web browser, browser

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Wed, 05 Sep 2018 15:56:55 GMT

Revision 1 posted to Appian Knowledge Base by Rebecca Jonas on 9/5/2018 3:56:55 PM

Symptom

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers

Action

Update environment to use Tempo instead of Portal

Affected Versions

This article applies to all versions of Appian using Portal

Last reviewed: September 2018

Tags: web browser, browser

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Wed, 05 Sep 2018 13:55:03 GMT

Revision 10 posted to Appian Knowledge Base by Rebecca Jonas on 9/5/2018 1:55:03 PM

Symptom

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as shown in the following image:

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites since the Portal interface is now deprecated.

Affected Versions

This article applies to all versions of Appian using Portal.

Last reviewed: September 2018

Tags: web browser, browser

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Wed, 05 Sep 2018 13:54:13 GMT

Revision 9 posted to Appian Knowledge Base by Rebecca Jonas on 9/5/2018 1:54:13 PM

Symptom

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser as seen in the following image:

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites since the Portal interface is now deprecated.

Affected Versions

This article applies to all versions of Appian using Portal.

Last reviewed: September 2018

Tags: web browser, browser

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Wed, 05 Sep 2018 13:43:22 GMT

Revision 8 posted to Appian Knowledge Base by Rebecca Jonas on 9/5/2018 1:43:22 PM

Symptom

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser.

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites since the Portal interface is now deprecated.

Affected Versions

This article applies to all versions of Appian using Portal.

Last reviewed: September 2018

Tags: web browser, browser

DRAFT KB-XXXX When using Portal, browser emulates IE7

Rebecca Jonas — Wed, 05 Sep 2018 13:42:57 GMT

Revision 7 posted to Appian Knowledge Base by Rebecca Jonas on 9/5/2018 1:42:57 PM

Symptom

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

This meta tag can be located by going to the developer tools of the browser.

Cause

When using Portal, Appian automatically emulates IE7 because Portal is not compatible with newer browsers.

Action

Update the applications to use Tempo/Sites since the Portal interface is now deprecated.

Affected Versions

This article applies to all versions of Appian using Portal.

Last reviewed: September 2018

Tags: web browser, browser