https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempten-USTelligent Community 12https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attemptFri, 14 Sep 2018 14:49:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bJordan Horwathttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsCurrent Revision posted to Appian Knowledge Base by Jordan Horwat on 9/14/2018 2:49:56 PM<br /> <h2>Symptoms</h2> <p>The users see the following screen when&nbsp;navigating to the Appian login page:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/8816.LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-11/8816.LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>When attempting to login, the screen refreshes and no errors are displayed in the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself under the following conditions:</p> <ol> <li>Some of the static content is not available&nbsp;to the web server.</li> <li>There are permission restrictions on the static content.</li> </ol> <h2>Action</h2> <ol> <li>Ensure that the static content was migrated properly&nbsp;to the web server.</li> <li>If symbolic links are used to point to the static content,&nbsp;ensure&nbsp;that the static content has correct permissions.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/8Fri, 14 Sep 2018 10:49:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bJordan Horwathttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 8 posted to Appian Knowledge Base by Jordan Horwat on 9/14/2018 10:49:56 AM<br /> <h2>Symptoms</h2> <p>The users see the following screen when&nbsp;navigating to the Appian login page:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>When attempting to login, the screen refreshes and no errors are displayed in the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself under the following conditions:</p> <ol> <li>Some of the static content is not available&nbsp;to the web server.</li> <li>There are permission restrictions on the static content.</li> </ol> <h2>Action</h2> <ol> <li>Ensure that the static content was migrated properly&nbsp;to the web server.</li> <li>If symbolic links are used to point to the static content,&nbsp;ensure&nbsp;that the static content has correct permissions.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/7Fri, 14 Sep 2018 10:49:37 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bJordan Horwathttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 7 posted to Appian Knowledge Base by Jordan Horwat on 9/14/2018 10:49:37 AM<br /> <h2>Symptoms</h2> <p>The users see the following screen when&nbsp;navigating to the Appian login page:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>When attempting to login, the screen refreshes and no errors are displayed in the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself under the following conditions:</p> <ol> <li>Some of the static content is not available&nbsp;to the web server.</li> <li>There are permission restrictions on the static content.</li> </ol> <h2>Action</h2> <ol> <li>Ensure that the static content was migrated properly&nbsp;to the web server.</li> <li>If symbolic links are used to point to the static content,&nbsp;ensure&nbsp;that the static content has correct permissions.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/6Fri, 14 Sep 2018 10:44:26 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bJordan Horwathttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 6 posted to Appian Knowledge Base by Jordan Horwat on 9/14/2018 10:44:26 AM<br /> <h2>Symptoms</h2> <p>The users see the following screen when&nbsp;navigating to the Appian login page:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>When attempting to login, the screen refreshes and no errors are displayed in the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself under the following conditions:</p> <ol> <li>Some of the static content is not available&nbsp;to the web server.</li> <li>There are permission restrictions on the static content.</li> </ol> <h2>Action</h2> <ol> <li>Ensure that the static content was migrated properly&nbsp;to the web server.</li> <li>If symbolic links are used to point to the static content,&nbsp;ensure&nbsp;that the static content has correct permissions.</li> </ol> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/5Fri, 14 Sep 2018 10:23:32 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bAnirudh Rathihttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 5 posted to Appian Knowledge Base by Anirudh Rathi on 9/14/2018 10:23:32 AM<br /> <h2>Symptoms</h2> <p>The users see the following screen when trying to login into Appian:</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/8816.LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>The screen refreshes after trying to login and no errors are displayed on the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself when either some of the static content is not available on the web server or if there are permission restrictions on the static content.&nbsp; &nbsp;</p> <h2>Action</h2> <p>Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permissions.&nbsp;</p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/4Fri, 14 Sep 2018 10:20:48 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bAnirudh Rathihttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 4 posted to Appian Knowledge Base by Anirudh Rathi on 9/14/2018 10:20:48 AM<br /> <h2>Symptoms</h2> <p>The users see the following screen when trying to login into Appian:&nbsp;</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/800x240/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>The screen refreshes after trying to login and no errors are displayed on the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself when either some of the static content is not available on the web server or if there are permission restrictions on the static content.&nbsp; &nbsp;</p> <h2>Action</h2> <p>Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permission.&nbsp;</p> <h2>Affected Versions</h2> <p>This article applies to all versions of Appian.</p> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/1Thu, 13 Sep 2018 22:04:21 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bAnirudh Rathihttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 1 posted to Appian Knowledge Base by Anirudh Rathi on 9/13/2018 10:04:21 PM<br /> <h2>Symptoms</h2> <p>The users see the following screen when trying to login into Appian:&nbsp;</p> <p>&nbsp;</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/800x240/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>The screen refreshes after trying to login and no errors are displayed on the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself when either some of the static content is not available on the web server or if there are permission restriction on the static content.&nbsp; &nbsp;</p> <h2>Action</h2> <p>Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permission.&nbsp;</p> <h2>Affected Versions</h2> <ul> <li>This article applies to all versions of Appian.</li> </ul> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/3Thu, 13 Sep 2018 18:06:07 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bAnirudh Rathihttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 3 posted to Appian Knowledge Base by Anirudh Rathi on 9/13/2018 6:06:07 PM<br /> <h2>Symptoms</h2> <p>The users see the following screen when trying to login into Appian:&nbsp;</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/800x240/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>The screen refreshes after trying to login and no errors are displayed on the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself when either some of the static content is not available on the web server or if there are permission restriction on the static content.&nbsp; &nbsp;</p> <h2>Action</h2> <p>Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permission.&nbsp;</p> <h2>Affected Versions</h2> <ul> <li>This article applies to all versions of Appian.</li> </ul> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div> https://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt/revision/2Thu, 13 Sep 2018 18:04:36 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:aca86386-981f-4a30-b366-6c8cd324899bAnirudh Rathihttps://community.appian.com/support/w/kb/1135/kb-1713-users-see-an-unexpected-appian-login-screen-design-and-screen-refreshes-after-login-attempt#commentsRevision 2 posted to Appian Knowledge Base by Anirudh Rathi on 9/13/2018 6:04:36 PM<br /> <h2>Symptoms</h2> <p>The users see the following screen when trying to login into Appian:&nbsp;</p> <p><a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png"><img src="/resized-image/__size/800x240/__key/communityserver-wikis-components-files/00-00-00-00-13/LoginPage-_2800_1_2900_cropped.png" alt=" " /></a></p> <p>The screen refreshes after trying to login and no errors are displayed on the browser.&nbsp;</p> <h2>Cause</h2> <p>This issue presents itself when either some of the static content is not available on the web server or if there are permission restriction on the static content.&nbsp; &nbsp;</p> <h2>Action</h2> <p>Ensure that the static content was migrated properly on the web server. If you are using symbolic links in order to point to the static content, make sure the static content has correct permission.&nbsp;</p> <h2>Affected Versions</h2> <ul> <li>This article applies to all versions of Appian.</li> </ul> <p>Last Reviewed: September 2018</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: web server, login, infrastructure</div>