KB-1732 Engine in FATAL state after applying Windows patch KB4338823

Jordan Horwat — Fri, 28 Sep 2018 14:42:12 GMT

Current Revision posted to Appian Knowledge Base by Jordan Horwat on 9/28/2018 2:42:12 PM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start, throwing the following error in the corresponding engine db_*.log file found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues. This patch applies to Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Jordan Horwat — Fri, 28 Sep 2018 10:41:08 GMT

Revision 7 posted to Appian Knowledge Base by Jordan Horwat on 9/28/2018 10:41:08 AM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start, throwing the following error in the corresponding engine db_*.log file found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues. This patch applies to Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Jordan Horwat — Fri, 28 Sep 2018 10:40:16 GMT

Revision 6 posted to Appian Knowledge Base by Jordan Horwat on 9/28/2018 10:40:16 AM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start throwing the following error in the corresponding engine db_*.log file, found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues. This patch applies to Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Jordan Horwat — Fri, 28 Sep 2018 10:38:41 GMT

Revision 5 posted to Appian Knowledge Base by Jordan Horwat on 9/28/2018 10:38:41 AM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start throwing the following error in the *_db.logs which can be found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues. This patch applies to Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Viet Nguyen — Fri, 28 Sep 2018 10:27:07 GMT

Revision 4 posted to Appian Knowledge Base by Viet Nguyen on 9/28/2018 10:27:07 AM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start throwing the following error in the *_db.logs which can be found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues. This patch applies to Windows 7 Service Pack 1 and Windows Server 2008 R2 Service Pack 1.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Viet Nguyen — Wed, 26 Sep 2018 16:39:43 GMT

Revision 3 posted to Appian Knowledge Base by Viet Nguyen on 9/26/2018 4:39:43 PM

Symptoms

Engine(s) will transition to a FATAL state or will fail to start throwing the following error in the *_db.logs which can be found in <APPIAN_HOME>/logs/:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: September 2018

Tags: engines, infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Viet Nguyen — Fri, 21 Sep 2018 15:26:49 GMT

Revision 1 posted to Appian Knowledge Base by Viet Nguyen on 9/21/2018 3:26:49 PM

Symptoms

Engines will go down or be unable to start up with the following error:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Tags: infrastructure

DRAFT KB-XXXX Engine in FATAL state after applying Windows patch KB4338823

Viet Nguyen — Fri, 21 Sep 2018 11:27:00 GMT

Revision 2 posted to Appian Knowledge Base by Viet Nguyen on 9/21/2018 11:27:00 AM

Symptoms

Engines will go down or be unable to start up with the following error:

"FATAL .a.db "bind: Only one usage of each socket address (protocol/network address/port) is normally permitted."

Cause

Windows patch KB4338823 is known to cause network port issues.

Action

Revert to previous Windows patch or install Windows patch KB4345459.

Affected Versions

This article applies to all versions of Appian.

Tags: infrastructure