KB-1751 Cannot run program "wmic" error when starting Service Manager

Parmida Borhani — Mon, 15 Oct 2018 19:48:53 GMT

Current Revision posted to Appian Knowledge Base by Parmida Borhani on 10/15/2018 7:48:53 PM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
...
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem.

Action

Follow the Appian documentation on setting up the JAVA_HOME and PATH variables to append ;C:\windows\System32\wbem to the end of the Variable value field.

Affected Versions

This article applies to Appian 17.2 and later using Windows.

Last Reviewed: October 2018

Tags: java, installation, windows, infrastructure, service manager

DRAFT KB-XXXX Cannot run program "wmic" error when starting Service Manager

Miguel Parrado — Thu, 04 Oct 2018 09:08:15 GMT

Revision 5 posted to Appian Knowledge Base by Miguel Parrado on 10/4/2018 9:08:15 AM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
...
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem.

Action

Follow the Appian documentation on setting up the JAVA_HOME and PATH variables to append ;C:\windows\System32\wbem to the end of the Variable value field.

Affected Versions

This article applies to Appian 17.2 and later.

Last Reviewed: September 2018

Tags: java, installation, infrastructure, service manager

DRAFT KB-XXXX Cannot run program "wmic" error when starting Service Manager

Miguel Parrado — Wed, 03 Oct 2018 09:02:47 GMT

Revision 4 posted to Appian Knowledge Base by Miguel Parrado on 10/3/2018 9:02:47 AM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
...
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem

Action

Follow the Appian documentation on setting up the JAVA_HOME and PATH variables to append ;C:\windows\System32\wbem to the end of the Variable value field.

Affected Versions

This article applies to Appian 17.2 and later.

Last Reviewed: September 2018

Tags: java, installation, infrastructure, service manager

DRAFT KB-XXXX Cannot run program "wmic" error when starting Service Manager

Parmida Borhani — Wed, 03 Oct 2018 00:12:28 GMT

Revision 3 posted to Appian Knowledge Base by Parmida Borhani on 10/3/2018 12:12:28 AM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
...
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem

To check the PATH variable:

In Windows, right click My Computer and select Properties. On the Advanced tab, select Environment Variables, and edit PATH to view the path set.

Action

To resolve the issue, append ;C:\windows\System32\wbem to the end of the Variable value field. To reach your System Variables follow the Appian documentation on setting up the JAVA_HOME and PATH variables to point to the JDK.

Affected Versions

This article applies to Appian 17.2 and later.

Last Reviewed: September 2018

Tags: java, installation, infrastructure, service manager

DRAFT KB-XXXX Cannot run program "wmic" error when starting Service Manager

Miguel Parrado — Thu, 27 Sep 2018 08:54:58 GMT

Revision 2 posted to Appian Knowledge Base by Miguel Parrado on 9/27/2018 8:54:58 AM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
...
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem

To check the PATH variable:

In Windows, right click My Computer and select Properties. On the Advanced tab, select Environment Variables, and edit PATH to view the path set.

Action

Affected Versions

This article applies to Appian 17.2 and later.

Last Reviewed: September 2018

Tags: infrastructure, service manager

DRAFT KB-XXXX Cannot run program "wmic" error when starting Service Manager

Miguel Parrado — Wed, 26 Sep 2018 21:47:25 GMT

Revision 1 posted to Appian Knowledge Base by Miguel Parrado on 9/26/2018 9:47:25 PM

Symptoms

When executing a Service Manager script in the <APPIAN_HOME>/services/bin directory, the following error is returned:

Exception thrown while attempting to retrieve process info for java process with main Class name QuorumPeerMain. java.io.IOException: Cannot run program "jps": error=2, No such file or directory
...
Caused by: java.io.IOException: error=2, No such file or directory

Cause

This error is returned when the PATH system variable is missing C:\windows\System32\wbem

To check the PATH variable:

In Windows, right click My Computer and select Properties. On the Advanced tab, select Environment Variables, and edit PATH to view the path set.

Action

Affected Versions

This article applies to Appian 17.2 and later.

Last Reviewed: September 2018

Tags: infrastructure, service manager