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DRAFT KB-XXXX HTTP 503 Service Unreachable with error "Failed opening socket: Connecting to backend failed"

Symptoms

Apache Web Server has been configured to work with Appian. All components of Appian are running successfully.

 

Cause

the IP field isn't not configured properly

Action

Ensure that the IP field matches the IP of the web server as mentioned in Configuring Apache Web Server with Appian.

Affected Versions

This article applies to all versions of Appian using Apache as the Web Server.

Last Reviewed: November 2018