<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>KB-1826 Documents cannot be downloaded from Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>KB-1826 Documents cannot be downloaded from Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer</link><pubDate>Sun, 30 Dec 2018 21:33:18 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Current Revision posted to Appian Knowledge Base by Parmida Borhani on 12/30/2018 9:33:18 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-11/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-11/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-11/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-11/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>KB-1826 Documents cannot be downloaded from Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/15</link><pubDate>Sun, 30 Dec 2018 16:33:18 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 15 posted to Appian Knowledge Base by Parmida Borhani on 12/30/2018 4:33:18 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/14</link><pubDate>Thu, 27 Dec 2018 20:48:36 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 14 posted to Appian Knowledge Base by Parmida Borhani on 12/27/2018 8:48:36 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/13</link><pubDate>Wed, 26 Dec 2018 20:30:32 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 13 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:30:32 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/12</link><pubDate>Wed, 26 Dec 2018 20:26:44 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 12 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:26:44 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;pre&gt;&lt;code&gt;&lt;span class="hljs-number"&gt;   1.&lt;/span&gt; Search &lt;span class="hljs-keyword"&gt;for&lt;/span&gt; &lt;span class="hljs-keyword"&gt;the&lt;/span&gt; affected document(s) &lt;span class="hljs-keyword"&gt;in&lt;/span&gt; Appian Designer.
&lt;span class="hljs-number"&gt;   2.&lt;/span&gt; Select &lt;span class="hljs-keyword"&gt;the&lt;/span&gt; document &lt;span class="hljs-keyword"&gt;by&lt;/span&gt; checking &lt;span class="hljs-keyword"&gt;the&lt;/span&gt; checkbox &lt;span class="hljs-keyword"&gt;on&lt;/span&gt; &lt;span class="hljs-title"&gt;the&lt;/span&gt; &lt;span class="hljs-title"&gt;left&lt;/span&gt; &lt;span class="hljs-title"&gt;hand&lt;/span&gt; &lt;span class="hljs-title"&gt;side&lt;/span&gt; &lt;span class="hljs-title"&gt;of&lt;/span&gt; &lt;span class="hljs-title"&gt;the&lt;/span&gt; &lt;span class="hljs-title"&gt;document&lt;/span&gt;.&lt;/code&gt;&lt;/pre&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;pre&gt;&lt;code&gt;&lt;span class="hljs-number"&gt;   3.&lt;/span&gt; Click More &lt;span class="hljs-keyword"&gt;and&lt;/span&gt; &lt;span class="hljs-keyword"&gt;then&lt;/span&gt; click Download.&lt;/code&gt;&lt;/pre&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;pre&gt;&lt;code&gt;&lt;span class="hljs-number"&gt;   4.&lt;/span&gt; A zip &lt;span class="hljs-built_in"&gt;file&lt;/span&gt; will be generated &lt;span class="hljs-keyword"&gt;and&lt;/span&gt; downloaded. The zip &lt;span class="hljs-built_in"&gt;file&lt;/span&gt; &lt;span class="hljs-keyword"&gt;contains&lt;/span&gt; all &lt;span class="hljs-keyword"&gt;the&lt;/span&gt; documents selected.&lt;/code&gt;&lt;/pre&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/11</link><pubDate>Wed, 26 Dec 2018 20:21:14 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 11 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:21:14 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 1. Search for the affected document(s) in Appian Designer.&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 2. Select the document by checking the checkbox on the left hand side of the document.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/10</link><pubDate>Wed, 26 Dec 2018 20:20:39 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 10 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:20:39 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 1. Search for the affected document(s) in Appian Designer.&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; 2. Select the document by checking the checkbox on the left hand side of the document.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/9</link><pubDate>Wed, 26 Dec 2018 20:18:36 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 9 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:18:36 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp;4. A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/p&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/8</link><pubDate>Wed, 26 Dec 2018 20:17:24 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 8 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 8:17:24 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (&lt;code&gt;/design&lt;/code&gt;):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the &lt;code&gt;target&lt;/code&gt;, &lt;code&gt;value&lt;/code&gt; and &lt;code&gt;saveInto&lt;/code&gt; fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ol&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; 3. Click More and then click Download.&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;p&gt;This article applies to Appian 17.1 and later.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents, application design&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/7</link><pubDate>Wed, 26 Dec 2018 20:12:02 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Parmida Borhani</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 7 posted to Appian Knowledge Base by Parmida Borhani on 12/26/2018 8:12:02 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (/design):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x0/__key/communityserver-wikis-components-files/00-00-00-00-13/4401.5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to Appian 17.1 and later.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded in Appian Designer</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/6</link><pubDate>Wed, 26 Dec 2018 18:55:32 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 6 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 6:55:32 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in Appian Designer (/design):&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in Appian Designer.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to Appian 17.1 and later.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded from /design</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/5</link><pubDate>Wed, 26 Dec 2018 18:52:46 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 5 posted to Appian Knowledge Base by Richard Luong on 12/26/2018 6:52:46 PM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;The document was uploaded using the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html"&gt;file upload field&lt;/a&gt;&amp;nbsp;and after clicking on the document in /design:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;#39;Download file&amp;#39; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to [Not Visible].&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the file upload field when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in /design.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to Appian 17.1 and later.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded from /design</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/1</link><pubDate>Mon, 24 Dec 2018 05:52:06 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 1 posted to Appian Knowledge Base by Richard Luong on 12/24/2018 5:52:06 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;After clicking on the document in /design:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;quot;Download file&amp;quot; link does not initiate a download of the file&lt;/li&gt;
&lt;li&gt;The parent folder is set to &amp;quot;[Not Visible]&amp;quot;&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545629931401v1.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545629931401v1.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html" target="_blank"&gt;file upload component&lt;/a&gt; when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in /design.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630367269v3.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630367269v3.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630327993v2.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630327993v2.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;h2&gt;&amp;nbsp;&lt;/h2&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to all versions of Appian 17.1 and above.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded from /design</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/4</link><pubDate>Mon, 24 Dec 2018 01:16:14 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 4 posted to Appian Knowledge Base by Richard Luong on 12/24/2018 1:16:14 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;After clicking on the document in /design:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;quot;Download file&amp;quot; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to &amp;quot;[Not Visible].&amp;quot;&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html" target="_blank"&gt;file upload field&lt;/a&gt; when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;p&gt;Example of sail code:&lt;/p&gt;
&lt;pre&gt;a!fileUploadField(&lt;br /&gt; label: &amp;quot;File upload field example&amp;quot;,&lt;br /&gt; labelPosition: &amp;quot;ABOVE&amp;quot;,&lt;br /&gt; target: ri!file,&lt;br /&gt; value: ri!file,&lt;br /&gt; saveInto: ri!file,&lt;br /&gt; maxSelections: 1,&lt;br /&gt; validations: {}&lt;br /&gt;)&lt;/pre&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in /design.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to all versions of Appian 17.1 and above.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded from /design</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/3</link><pubDate>Mon, 24 Dec 2018 00:58:36 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 3 posted to Appian Knowledge Base by Richard Luong on 12/24/2018 12:58:36 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;After clicking on the document in /design:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;quot;Download file&amp;quot; link does not initiate a download of the file.&lt;/li&gt;
&lt;li&gt;The parent folder is set to &amp;quot;[Not Visible].&amp;quot;&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5822.kb_5F00_1.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html" target="_blank"&gt;file upload component&lt;/a&gt; when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in /design.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/1602.kb_5F00_2.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG"&gt;&lt;img src="/resized-image/__size/1200x240/__key/communityserver-wikis-components-files/00-00-00-00-13/5482.kb_5F00_3.PNG" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to all versions of Appian 17.1 and above.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item><item><title>DRAFT KB-XXXX Documents can't be downloaded from /design</title><link>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer/revision/2</link><pubDate>Mon, 24 Dec 2018 00:52:36 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e7b5b6f3-4185-44d0-8570-648bec9eaf50</guid><dc:creator>Richard Luong</dc:creator><comments>https://community.appian.com/support/w/kb/1274/kb-1826-documents-cannot-be-downloaded-from-appian-designer#comments</comments><description>Revision 2 posted to Appian Knowledge Base by Richard Luong on 12/24/2018 12:52:36 AM&lt;br /&gt;
&lt;h2&gt;Symptoms&lt;/h2&gt;
&lt;p&gt;After clicking on the document in /design:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Clicking on the &amp;quot;Download file&amp;quot; link does not initiate a download of the file&lt;/li&gt;
&lt;li&gt;The parent folder is set to &amp;quot;[Not Visible]&amp;quot;&lt;/li&gt;
&lt;li&gt;The&amp;nbsp;file preview has no thumbnail&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545629931401v1.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545629931401v1.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;The application server log prints the following error:&lt;/p&gt;
&lt;pre&gt;WARNING [com.sun.jersey.spi.container.servlet.WebComponent] (ajp-/0.0.0.0:8009-66) A servlet POST request, to the URI https://&amp;lt;SITE_URL&amp;gt;/suite/rest/a/content/latest/document/download, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.&lt;/pre&gt;
&lt;h2&gt;Cause&lt;/h2&gt;
&lt;p&gt;This is a design issue caused by uploading a file to the &lt;a href="https://docs.appian.com/suite/help/latest/File_Upload_Component.html" target="_blank"&gt;file upload component&lt;/a&gt; when it has the target, value and saveInto fields set to the same value.&lt;/p&gt;
&lt;h2&gt;Action&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;Search for the affected document(s) in /design.&lt;/li&gt;
&lt;li&gt;Select the document by checking the checkbox on the left hand side of the document.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630367269v3.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630367269v3.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Click more and then click download.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;a href="/cfs-file/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630327993v2.png"&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-wikis-components-files/00-00-00-00-13/pastedimage1545630327993v2.png" alt=" " /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;A zip file will be generated and downloaded. The zip file contains all the documents selected.&lt;/li&gt;
&lt;/ul&gt;
&lt;h2&gt;Affected Versions&lt;/h2&gt;
&lt;ul&gt;
&lt;li&gt;This article applies to all versions of Appian 17.1 and above.&lt;/li&gt;
&lt;/ul&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: smart-service, documents&lt;/div&gt;
</description></item></channel></rss>