KB-1940 Current Tasks process dashboard in /designer displays unrelated tasks

Rebecca Jonas — Wed, 22 May 2019 20:14:31 GMT

Current Revision posted to Appian Knowledge Base by Rebecca Jonas on 5/22/2019 8:14:31 PM

Symptoms

When navigating to the Processes tab in /designer in Appian 18.1 and earlier, selecting a process instance displays "Current Tasks" that are unrelated to the selected process. For example, a business-related process that has nothing to do with the Appian Health Check displays tasks related to the Appian Health check:

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

The associated system Task Report for these processes has been modified or deleted. If the object was deleted, the deletion should be recorded in the deletion.log file located at <APPIAN_HOME>/logs/.

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: May 2019

Tags: reports, application design, processes

KB-1940 Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Fri, 17 May 2019 13:05:40 GMT

Revision 11 posted to Appian Knowledge Base by Jordan Horwat on 5/17/2019 1:05:40 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: May 2019

Tags: reports, application design, processes

KB-1940 Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Fri, 17 May 2019 13:05:40 GMT

Revision 12 posted to Appian Knowledge Base by Jordan Horwat on 5/17/2019 1:05:40 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: May 2019

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Rebecca Jonas — Thu, 16 May 2019 21:12:37 GMT

Revision 10 posted to Appian Knowledge Base by Rebecca Jonas on 5/16/2019 9:12:37 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: May 2019

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 16 May 2019 13:44:13 GMT

Revision 9 posted to Appian Knowledge Base by Jordan Horwat on 5/16/2019 1:44:13 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

The intended system Task Report for these processes has been modified or deleted. If the object was deleted, the deletion should be recorded in the deletion.log file located at <APPIAN_HOME>/logs/.

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: May 2019

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 16 May 2019 13:42:00 GMT

Revision 8 posted to Appian Knowledge Base by Jordan Horwat on 5/16/2019 1:42:00 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed:May 2019

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 16 May 2019 13:41:01 GMT

Revision 7 posted to Appian Knowledge Base by Jordan Horwat on 5/16/2019 1:41:01 PM

Symptoms

In addition, one or more of the following symptoms may also be present:

When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 16 May 2019 13:40:04 GMT

Revision 6 posted to Appian Knowledge Base by Jordan Horwat on 5/16/2019 1:40:04 PM

Symptoms

In addition, clicking Edit within the Current Tasks tab displays a name other than "Current Tasks for Process" (or the expected process report) in the Report Name field. In some cases, searching for "Current Tasks for Process" in /design returns no results.

One or more of the following symptoms exists:

When navigating to the Processes tab in /designer, clicking on a process instance displays unrelated tasks in the Current Tasks dashboard.
When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 16 May 2019 13:38:46 GMT

Revision 5 posted to Appian Knowledge Base by Jordan Horwat on 5/16/2019 1:38:46 PM

Symptoms

One or more of the following symptoms exists:

When navigating to the Processes tab in /designer, clicking on a process instance displays unrelated tasks in the Current Tasks dashboard.
When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 27 Dec 2018 20:32:01 GMT

Revision 1 posted to Appian Knowledge Base by Jordan Horwat on 12/27/2018 8:32:01 PM

Symptoms

In addition, clicking Edit within the Current Tasks tab displays a name other than "Current Tasks for Process" (or the expected process report) in the Report Name field.

In some cases, searching for "Current Tasks for Process" in /design returns no results.

Cause

The intended system Task Report for these processes has been modified or deleted.

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 27 Dec 2018 16:20:42 GMT

Revision 4 posted to Appian Knowledge Base by Jordan Horwat on 12/27/2018 4:20:42 PM

Symptoms

In addition, clicking Edit within the Current Tasks tab displays a name other than "Current Tasks for Process" (or the expected process report) in the Report Name field.

In some cases, searching for "Current Tasks for Process" in /design returns no results.

One or more of the following symptoms exists:

When navigating to the Processes tab in /designer, clicking on a process instance displays unrelated tasks in the Current Tasks dashboard.
When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 27 Dec 2018 15:47:58 GMT

Revision 3 posted to Appian Knowledge Base by Jordan Horwat on 12/27/2018 3:47:58 PM

Symptoms

In addition, clicking Edit within the Current Tasks tab displays a name other than "Current Tasks for Process" (or the expected process report) in the Report Name field.

In some cases, searching for "Current Tasks for Process" in /design returns no results.

One or more of the following symptoms exists:

When navigating to the Processes tab in /designer, clicking on a process instance displays unrelated tasks in the Current Tasks dashboard.
When navigating to the Processes tab in /designer, clicking on any process instance displays the same set of (unrelated) tasks.
- When clicking Edit, the Report Options pop-up displays an unexpected report in the Report Name field.
Searching for the "Current Tasks for Process" report in /design returns no results.
Performing a reset of the analytics engines does not resolve the issue.

Cause

The intended system Task Report for these processes has been modified or deleted.

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes

DRAFT KB-XXXX Current Tasks process dashboard in /designer displays unrelated tasks

Jordan Horwat — Thu, 27 Dec 2018 15:39:21 GMT

Revision 2 posted to Appian Knowledge Base by Jordan Horwat on 12/27/2018 3:39:21 PM

Symptoms

In addition, clicking Edit within the Current Tasks tab displays a name other than "Current Tasks for Process" (or the expected process report) in the Report Name field.

In some cases, searching for "Current Tasks for Process" in /design returns no results.

Cause

The intended system Task Report for these processes has been modified or deleted.

Action

Regenerate the Task Report using the Task Report Tutorial documentation, or import the Task Report from another environment that is on the same Appian version and hotfix.
Navigate to the affected process instance in /designer, click Edit, and select the correct Task Report in the "Report Context" field of the "Report Options" pop-up. Click Save and refresh the Current Tasks dashboard.

Affected Versions

This article applies to Appian 18.1 and earlier.

Last Reviewed: December 2018

Tags: reports, application design, processes